Student Services Advisor - 113894
#113894 Student Services AdvisorFiling Deadline: Fri 1/21/2022
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 01/12/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 01/21/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Computer Science and Engineering (CSE) department embodies the university's tradition of excellence as a world-class leader in computer science and engineering education and research. Ranked in the top 20 nationwide, the department is dedicated to research, education and overall excellence.
CSE has approximately 73+ faculty FTE, 20+ professional researchers, 45+ staff in career/casual titles, 300+ tutors, and 135+ TAs. There are approximately 1,800 undergraduate students enrolled in 4 majors, with annual enrollments of 27,000+. The department has a graduate education program involving over 700 students (~280 PhDs and 500 Master's).
Under supervision of the Undergraduate Affairs Manager and in conjunction with other Student Services Advisors, the incumbent provides academic advising to undergraduate and graduate students; manages the day-to-day administration of CSE’s Intake Office; coordinates course enrollment process for undergraduate CSE courses and concurrent enrollment students; manages compliance with the Office for Students with Disabilities (OSD); coordinates course approximation and articulation agreements; hires, trains, and evaluates Peer Advisors; reviews and processes Special Studies forms and other student forms; participates in publicity and recruitment events, and activities for the department’s academic programs.
Cover letter required for a complete application.
Bachelor's degree in related area and/or equivalent experience/training.
Excellent written and oral communication skills. Skill to compose, edit and proofread correspondence, informational materials, web content, and reports. Skill to express verbally one’s position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.
Strong interpersonal and customer service skills (poise, listening, tact, diplomacy, patience, discretion, assertiveness) to effectively interact with students, staff, faculty and the general public in-person, by telephone, and via e-mail.
Proven ability to effectively listen, advise and counsel students on admissions, program and degree offerings, curricular requirements, and policies and procedures.
Basic knowledge of UC and the department/school/college.
Demonstrated ability to work effectively and efficiently in a fast-pace, team-orientated environment that requires some job sharing.
Demonstrated ability to deal with people in crisis in a professional and concerned manner.
Strong negotiation, problem-solving, and decision-making skills with the ability to act quickly and independently.
Proven ability to interpret policies, set logical priorities, make independent decisions, work with minimal direction.
Strong organizational skills. Ability to extract data and compile accurate reports. Ability to organize and analyze a variety of information, data, and objectives to make strategic recommendations and complete complex tasks.
Proficiency working in a highly computerized environment using word processing and spreadsheet software applications, shared calendars, web browsers, and database management systems.
Job offer is contingent on clear Background Check.
Overtime and occasional evenings/weekends may be required.
Cover letter required for a complete application.
The California Child Abuse and Neglect Reporting Act ("CANRA"), Penal Code sections 11164-11174.4) requires certain professionals, known as "mandated reporters", to report known or suspected instances of child abuse or neglect to law enforcement. This position has been identified as a "mandated reporter.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.