• This position is open until filled. First Review Date 3/2/23.

DESCRIPTION

DEPARTMENT OVERVIEW

The Division of Extended Studies (DES) at UC San Diego is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $47 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, DES employs more than 1,000 active by-agreement instructors.

DES operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capability. DES also has a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. DES supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, DES operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.

As of Fall 2020, the University has assumed ownership of a major downtown center for which DES is taking full financial and programming responsibility. The 66,000-square-foot building will support a rich mix of campus-based and community programs reflecting the teaching, research and public service mission of UC San Diego: classroom instruction, continuing education, arts and cultural performances, civic events and collaborative community projects.

POSITION OVERVIEW

Under the direction of the Dean, the Senior Project Coordinator will provide project management support on a variety of strategic projects, programs, policies, and issues in delivery of DES strategic goals and initiatives. Serves as a key process improvement and project delivery resource in managing divisional projects, organizational efficiency and effectiveness efforts, staff engagement and achievement goals, and technology-enhanced process, procedures, and training initiatives. Lead project manager for DES work groups, the Senior Project Analyst ensures all work group projects are managed from initiation to completion. In partnership with Dean's cabinet, operations council, and working group teams helps and facilitates change management efforts, assess risks and issues, and guides decision making for successful project delivery. Interprets, monitors, and analyzes information regarding policies and procedures and provides consultative services to DES Associate Deans, Academic Directors, department administrators and key stakeholders.

This position directly collaborates with CAO and DES administrative support areas to drive process improvement changes, assign tasks to project resources, and mitigate risks and remove barriers for successful project delivery. Proactively engages project sponsors, governance groups, and key stakeholders to disseminate information and advocate for project teams.

This position is for an experienced professional who knows how to apply project management theory and put it into practice with an in-depth understanding of the higher education professional field. Analyzes problems and issues to provide a diverse range of solutions and workarounds. Uses skills as a seasoned, experienced professional with a full understanding of project management practices, policies and procedures. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Primarily deals with strategic Dean's office projects, programs, and proposals which are complex in nature and diverse in scope.

• A cover letter is optional, but strongly encouraged.

• Candidates may be subject to skills assessment.

QUALIFICATIONS

• Demonstrated experience in developing, delivering, and tailoring training on current and new business processes and practices, to various levels of internal stakeholders.

• Experience in auditing and developing academic policies and processes in a continuing education environment regarding programs, courses, and instructors.

• Experience in working productively with groups, guiding and facilitating dialogue and decision-making.

• Proven experience with instructor services processes and systems including instructor compensation and onboarding.

• Demonstrated ability to analyze information to verify compliance with specific regulations and to determine further action needed for full compliance.

• Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Demonstrated ability to compose clear and accurate technical or instructive messages, documents, and reports, whose tone is appropriately tailored to the level of the intended audience as well as experience giving precise answers to questions about policy and processes.

• Proven analytical / problem-solving skills.

• Excellent skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals/analyses.

• Strong policy analysis techniques.

• Knowledge of common organization- or research-specific and other computer application programs. Especially strong confidence and experience in the use of desktop (MS Office) applications such as Excel, Word, Outlook, and PowerPoint to track and manage large quantities of data, prepare effective visual presentations, and communicate effectively.

SPECIAL CONDITIONS

• Background check is required for this position.

• Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) training and form will be required.