Lead Support Specialist, Maternal-Fetal Medicine - 132959
Job Description
#132959 Lead Support Specialist, Maternal-Fetal Medicine
Initial Review Date: Tue 11/12/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 11/7/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 11/18/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego current employees who apply by 11/12/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
DESCRIPTION
Under the supervision of the Clinic Manager, the Practice Support Specialist Lead primarily oversees, provides leadership, and training for all front-end duties such as reception, call center, referral and authorizations, and other advanced administrative duties such as templates, office purchases, coaching, etc.
The Practice Support Specialist Lead has oversight over his/her junior counterparts. The Practice Support Specialist Lead serves as a resource for the entire department. With the guidance of the Clinic Manager, the Practice Support Specialist Lead initiates and participates in improvement efforts which directly impact the practice.
MINIMUM QUALIFICATIONS
Minimum of four (4) years previous related experience.
Extensive knowledge of practices, including one (1) year supervisor or lead experience in a large complex healthcare setting.
Understands functions of the referral and authorization department.
Demonstrated ability to articulate physician's areas of expertise.
Proficiency using computer programs to include EPIC, Excel, PowerPoint, Graphs, Word, etc.
Experience working with complex health plan issues and billing issues in healthcare, including processes and collection of fees/copays, authorizations, and financial arrangements related to complex services and procedures.
Proven experience managing and leading others in scheduling and processing complex medical services.
Excellent customer service skills. Experience with complex and sensitive coordination with multiple providers and patients.
PREFERRED QUALIFICATIONS
- At least at least one (1) year of experience working in Maternal-Fetal Medicine (MFM)
SPECIAL CONDITIONS
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $63,016 - $78,384 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $30.18 - $37.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Application Instructions
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