Job Description

Payroll Title:
Hiring Pay Scale
$105,000.00 - $120,000.00/Year
Hybrid Remote
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri

#127121 Lead Disability Counselor

Filing Deadline: Thu 3/7/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This recruitment will remain open until filled.

UCSD Layoff from Career Appointment: Apply by 12/20/2023 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 1/2/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position offers a hybrid work arrangement, which includes a combination of onsite and remote work.


Human Resources advances a culture of inclusion and innovation by attracting top talent, building a high-performing workforce, developing skilled leaders, and fostering a vibrant and engaging climate for the people of UC San Diego. We provide campus employees with the full range of personnel services and participate in systemwide policy and decision-making. Human Resources includes CHRO Administration, Business and Fiscal Operations, and seven functional domains: Talent Solutions; People Programs and Rewards; HR Strategy and Policy; People Support; Organization Effectiveness; Data, Systems and Processes; and Strategic Consulting, Assessments and Analytics.

The Disability Counseling & Consulting (DCC) unit is responsible for providing disability management and job accommodation consultation services to UC San Diego faculty, staff, and student employees to identify and implement reasonable accommodations for essential job functions - whether to stay at work or return to work. The unit also offers support for volunteers, community members, and visitors, who have a disability that interferes with their accessibility around our campus.


Under of the direction of the DCC Director and ADA Compliance Officer, this position is responsible for leading day to day operations including, but not limited to: process mapping and process improvement; the electronic case management system; and leading case review among the team as well as high volume departmental cases. The Lead Disability Counselor will functions as a lead to unit and administration and will be a subject matter expert and leader with a high degree of knowledge and practice in the overall Disability Management field. Problem-solving frequently requires analysis of unique issues and problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources. Functions and leads team with a high degree of autonomy.

The Lead Disability Counselor will function as the organization expert in disability or may have specific expertise within a disability specialty. Deal independently with a wide range of accommodation issues related to complex cases. Decisions impact university compliance and liability under federal and state disability law and regulations. On own initiative, rises to Director's attention particularly contentious issues and/or especially complex situations. May serve as project manager for initiatives. Through the interactive process, makes a determination as to the reasonableness of accommodation. Facilitate or act as a liaison for job analysis requests for legal proceedings or in support of medical separation. Responsible for review in litigation or escalation for reasonable accommodations and management of medical disability related matters including, but not limited to vocational counseling, job analysis, medical separation, disability counseling, and job reassignment for staff and faculty employees who have a physical or mental disability impacting the ability to stay at work/return to work.

The Lead Disability Counselor will analyze and resolve complex problems, interpret policies and demonstrate advanced knowledge in the field of Disability Management. Exercise independent judgment within defined policies to determine appropriate action. Develop and implement training and development to other staff members and departments in matters related to diversity, disability, federal laws and UC Policy. Interact with all levels of the Campus and Systemwide Administration, as well as communicate with employees, supervisors/managers, and other campus leaders, including, but not limited to Risk Management, EH&S, Academic Personnel, Academic Senate, and UC Legal.


  • Advanced knowledge of procedures for assessing and determining disability accommodation issues, including the Disability Compliance Office procedures.

  • Advanced knowledge of assessment, accommodation, and intervention techniques involved in employee's specialty, for example, learning disorders, mobility disability, visual impairment, etc.

  • Advanced knowledge of the legal framework involving accommodations for staff with disabilities through state and federal laws and regulations

  • Advanced knowledge in the following areas: risk management; insurance; forecasting and analysis; accounting; litigation; contracts; knowledge of common computer application programs; knowledge of organizational processes and procedures; an an understanding of organizational rules and regulations.

  • Advanced ability to develop course materials and deliver content effectively to diverse populations.

  • Advanced ability to use critical thinking and analytical skills to solve problems. In depth ability to concisely present complex risk findings and make recommendations verbally and in writing.

  • Advanced interpersonal skills, customer service orientation, active listening skills, and effective team leadership skills. Skill to communicate with Supervisor, Manager, Department Head, or Chair and other organizational entities regarding an employee's accommodations.

  • Demonstrated competency with and commitment to equity, diversity and inclusion.


  • Certified Rehabilitation Counselor (CRC) or Certified Professional in Disability Management.


  • Job offer is contingent upon satisfactory clearance based on Background Check results.

  • This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.

Pay Transparency Act

Annual Full Pay Range: $91,300 - $170,700 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $43.73 - $81.75

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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