Job Description

Payroll Title:
Hiring Pay Scale
$39.75 - $40.71 / hour
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon - Fri

#TP128696 Intake & Case Coordinator

Filing Deadline: Tue 4/30/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.


New long-term temporary opportunity available with our Office for the Prevention of Harassment & Discrimination (OPHD). OPHD is responsible for ensuring the University provides an environment for students, faculty, and staff that is free from discrimination and harassment on the basis of protected categories. OPHD’s mission is to educate the entire UC San Diego community about these issues and to assist with prevention efforts, and prompt and effective resolution of all complaints. OPHD provides analysis and guidance in all areas pertaining to institutional compliance with federal and state laws, and University of California nondiscrimination policies. Reporting directly to the Chief Ethics and Compliance Officer, OPHD conducts civil rights investigations and guides senior campus leadership in all Vice Chancellor areas.

Under general direction, the Intake & Case Coordinator receives and processes complaints received via various channels and tracks them through the lifecycle of the case. Additionally, this position will conduct intake meetings. Will be responsible for complaint and inquiry intake, case coordination, tracking, reporting and analysis for received by OPHD. This position is the primary point of contact for reporting parties and complainants for Health/Medical Center. Will maintain data to ensure that complaints are tracked and can provide summary statistics to unit leadership for case management. The Intake & Case Coordinator performs regular data integrity checks to ensure the accuracy of electronic and hardcopy records and generates reports. Will also be responsible for ensuring all case information is accurate, and will organize the case triage and closure processes for all complaints. The Intake & Case Coordinator will follow up on all cases to ensure timely processing and will help set and meet expectations for investigation participants regarding the investigation process and status. This position will maintain the confidentiality of all reports and records in accordance with UC policy, applicable laws regarding records retention and the policies and practices of OPHD. The Intake & Case Coordinator also facilitates the resolution of moderate to complex informal complaints of discrimination and harassment matters arising under UC and UC San Diego nondiscrimination policies. This position may cross-train with other divisional personnel to provide case management coverage as needed. This position will provide training on OPHD initiatives, UC policy, and applicable laws regarding Title IX and Title VII.

  • Anticipated duration: 10 months
  • Compensation: $39.75 - $40.71 / hour, including paid holidays and vacation/sick leave. Full-medical insurance also available.
  • Location: Hybrid/remote: 1 - 2 days per week on-site required. On-site work will be at the main La Jolla campus.
  • Work schedule: Mon - Fri, 8:00 AM - 4:30 PM. Occasional evenings and weekends may be required.


* Bachelor's degree in related area and / or equivalent experience / training. Juris Doctor or advanced degree in related area preferred.

* Demonstrated experience in exercising independent judgment in the assessment and planning of workplace investigations. Preferred: experience working in a compliance function within an academic/healthcare setting.

* Strong analytical and problem-solving skills, and experience in researching, interpreting data, and writing reports.

* Strong project management skills including planning, overseeing progress to ensure timely completion, and communicating progress with stakeholders.

* Knowledge of database management and ability to generate reports from data set.

* Ability to read and interpret complex legal documents such as court cases, laws and guidelines to evaluate their impact on University policy and procedures.

* Ability to present information in a clear and concise manner both in writing and verbally.

* Analytical skills and experience to evaluate evidence, research and interpret data, write cogent, objective, and persuasive reports, and present analyses both orally and in writing.

* Preferred knowledge of trauma informed interviewing practices.


Background check required.

Pay Transparency Act

Annual Full Pay Range: $82,500 - $151,500 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $39.51 - $72.56

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit:
For the University of California’s Anti-Discrimination Policy, please visit:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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