Job Description

Payroll Title:
Hiring Pay Scale
$52,100 - $65,000 / Year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri

#128339 Instructional Services Advisor

Extended Deadline: Fri 4/19/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 3/5/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 3/15/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Job posting will remain open until a suitable candidate has been identified.


Under the direction of the Assistant Director of Enrollment Management and Instructional Support, serve as the Instructional Services Advisor for the School of Biological Sciences. This role will be responsible for the support of students with documented accommodation needs. This includes program development, policy research, and coordination with campus entities such as the Office for Students with Disabilities (OSD), the Triton Testing Center (TTC), and the Registrar's Office. The incumbent will serve as a vital link between students, faculty, and administrative bodies, ensuring compliance with relevant accommodation policies. This position will provide comprehensive instructional support. This includes responses via the Virtual Advising Center (VAC), overseeing enrollment processes, utilizing ISIS, ISA, and other scheduling tools, and generating reports and data tracking.

Provides support for the planning, development, and execution of activities related to the schedule of classes within the School of Biological Sciences. Key responsibilities include managing pre- and post-enrollment activities, such as schedule adjustments, communications, and coordination of supplementary instructional events, with reporting responsibilities. Independently obtains classroom spaces, requiring a nuanced understanding of both campus scheduling constraints and school-specific instructional needs. Perform other duties as assigned. Assists with special projects or events for SIS units as required.


  • Ability to write technical documentation in a clear and concise manner. Advanced skill at creating technical documentation for complex processes and applications. Ability to generate documentation in clear manner for a wide variety of skill and knowledge levels.

  • Understanding of University rules and regulations. Knowledge of University policies related to all aspects of student services including, but not limited to, confidentiality, advising students, and services available to students through campus departments and agencies. Strong understanding of UCSD OSD regulations and procedures for providing accommodation to registered OSD students.

  • Knowledge of advising and counseling techniques. Demonstrated ability to develop and effectively utilize resources and networks for learning, problem solving and effective liaison and referral.

  • Knowledge of University-specific computer application programs and pertinent databases. High proficiency in working in electronic environment using applications, web browsers, and other database management systems. Must have the ability and willingness to increase and update knowledge and skills as needed to meet the direction of the School.

  • Knowledge of University processes and procedures.

  • Interpersonal skills. Strong negotiation, problem-solving, and decision-making skills with the ability to act quickly and independently, and exercise sound judgment with the acumen and sensitivity to identify those decisions and activities which require higher level consultation and/or group collaboration. Ability to exercise a high degree of flexibility and innovation to seek alternative solutions to unique or complex problems and issues.

  • Multicultural competencies; ability to work with diverse populations.

  • Skills in service orientation, organization, active listening, and critical thinking. Demonstrated ability to deal with people in crisis in a professional and concerned manner and the ability to effectively listen, advise, counsel and interact with diverse personalities using tact, diplomacy, flexibility, and patience.

  • Ability in problem identification and reasoning. Demonstrated ability to organize and analyze a variety of information, data, and objectives to make strategic recommendations.

  • Ability to multi-task; verbal and written communication skills. Demonstrated ability to gather, monitor, analyze and interpret statistical data and communicate findings through charts, narrative, and oral presentations.

  • Willingness and demonstrated ability to embrace and consistently uphold the principles of community for a collaborative work environment.

  • Basic knowledge of student immigration and visa processes pertaining to international students and scholars.


  • Overtime may be required.

  • Job offer is contingent on clear Background Check.

Pay Transparency Act

Annual Full Pay Range: $52,100 - $87,900 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $24.95 - $42.10

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit:
For the University of California’s Anti-Discrimination Policy, please visit:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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