Job Description

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Work Schedule:
8 hrs/day, Mon-Fri

#127969 Information Systems/Configuration Analyst

Initial Review Date: Tue 2/20/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This is a Contract/Limited position. This appointment may be extended or converted to career status based on the needs of the department.

UC San Diego Policy will not allow this position to receive J-1 and H-1B work visa sponsorship.


UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change. As a part of Business Technology Services (a division of ITS), the Student Information Services (SIS) team is responsible for supporting faculty, staff, and students relating to university student business processes. Supporting multiple enterprise applications, the SIS team actively works as a business partner with our constituents to provide the highest levels of functionality, support, and innovation in all of our work.

This position will play a key role in analyzing business processes and implementing key Student Systems including (but not limited to) major ERP implementations such as UC San Diego’s core Student Information System, Financial Aid System, and Curriculum Management. The position will play a significant role in ongoing process design, requirements gathering, and consultation in any future implementation into the Student Information Services ecosystem. This will include activities in the maintenance, enhancement, and transformation of SIS applications and processes. This position will also hold primary responsibilities for the configuration of these systems using methodologies native to each system which may include learning new languages, understanding interfaces, making setting changes, facilitating integrations and reporting, and serving as a subject matter expert in the capabilities and optimization of given system implementations. UC San Diego is currently engaged in a two year project to implement several new student ERP systems modernizing platforms and services that will impact the campus for the next 15-20 years.


  • Student Systems Analysis
  • Software configuration
  • Student Systems Integration and Environment Management
  • Stakeholder collaboration and process design, requirements gathering, and consultation
  • Maintenance, enhancement and transformation of SIS vended applications and student administrative processes


  • Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs. Demonstrated experience with analysis of processes and issues, information flow and architecture. Advanced analytical skills to identify, analyze, and organize processing requirements, documentation, and data. Demonstrated knowledge of data processing principles, practices, terminology, and their application in an enterprise environment.
  • Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications. Including support and system administration for third party/vended applications.
  • Ability to write technical documentation in a clear and concise manner. Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
  • Demonstrated testing and test planning skills. Experience with environment & release management as it relates to configuration of vended platforms.
  • Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions. Experience in data integration and the specification of data services. Ability to understand and model complex knowledge-intensive processes.


Employee must be available to work evenings and weekends.Employee must be available to travel as required.Job offer is contingent upon satisfactory clearance based on background check results.

Pay Transparency Act

Annual Full Pay Range: $82,500 - $151,500 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $39.51 - $72.56

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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