Job Description

Payroll Title:
Hiring Pay Scale
$30.22 - $37.60 / Hour
Mission Valley
Appointment Type:
Appointment Percent:
EX Contract
Total Openings:
Work Schedule:
Variable, 8 hrs/day

#128261 Family Services Specialist

Extended Deadline: Fri 5/24/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

Please note that this position is a part-time appointment

UCSD Layoff from Career Appointment: Apply by 2/20/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 3/1/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The Family Services Specialist (FSS) will focus on providing support to families facing end-of-life decisions and offering the option of organ and tissue donation to families. This position provides support to donor families during and after the donor family's hospital experience. Provides on-call response to potential organ donors to guide hospital staff through the process of organ donation, consent, and recovery. Assist the nurse procurement coordinators during the early stages of the donation process.

Participates and is compliant with mandatory regulatory approach and authorization training. Independently and accurately completes authorization paperwork with appropriate family member. Provides educational programs to nurse, physicians, health care providers and hospital workers, as well as the general public. Acts as a liaison at public events and education workshops related to organ and tissue donation.


  • Two (2) years of experience in the organ and tissue donation field or related health care field.

  • Experience working with grieving families.

  • Working knowledge of patient relations concepts to perform essential functions efficiently and effectively.

  • Possess excellent communication, interpersonal, and organizational skills.


  • Bachelor’s Degree in Life Sciences, Social Sciences, Pastoral Care, or related field
  • Experience working with families in a healthcare setting
  • Previous relevant medical experience.
  • Previous experience charting in an electronic medical record
  • Bilingual in English/Spanish.


  • Must be able to work flexible hours, frequent overtime, and provide on-call coverage to area hospitals.
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $64,999 - $80,868 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $31.13 - $38.73

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit:
For the University of California’s Anti-Discrimination Policy, please visit:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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