Job Description

Payroll Title:
Hiring Salary Range
$140,000 - $160,000 /year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri

#118466 Director of Security Operations

Initial Review Date: Wed 9/7/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UC San Diego Policy will not allow this position to receive work visa sponsorship.

Fully remote work will be considered.


UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO).

Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

The ITS Office of Information Assurance, Trust, and Identity, is the campus cybersecurity and identity management office, providing core cybersecurity services (e.g., VPN, network and endpoint detections and instrumentation, vulnerability management, incident response and threat detection, SSO, Active Directory, and MFA) to the UC San Diego community.

The Director of Security Operations is a leader in the Information Security Office with responsibility for direct oversight in three key strategic areas: Security Engineering, Incident Response & Threat Detection, and Identity and Access Management. Through a deep understanding of the University's highest information security risks and its mission of teaching, learning and research, the Director of Security Operations will assist with strategy and planning, drive the information security multi-year roadmap, and coordinate project management and service delivery for these critical areas. In partnership with the CISO and the OIA management team, this position will set the vision for the broader information security program and will have a significant and meaningful impact on supporting the mission of a world-class research institution.

The Director of Security Operations has full authority to act on behalf of the CISO in their absence, or at the request of the CISO. Serves as a backup for the CISO in the case of any CISO absence, facilitating smooth transition for control for IT Services. Major initiatives in which you will help lead include the migration of our Active Directory to a new security forward architecture, the integration of east-west traffic monitoring into our network instrumentation infrastructure, deployment of an SSL certificate automation service, and a piloting of zero trust architectures, among many others.


Through the direct supervision of subordinate managers, provide oversight of departmental operational programs to ensure effective delivery of services, meaningful collaboration, project management, and communications.Development and implementation of our department workforce strategy, including effective and inclusive recruitments for vacant positions, staff development and growth, and fostering a culture of engagement and connection. Development of the OIA Service Management strategy, including identification of service delivery gaps, implementing resources to improve service management, and ensuring all ISO services are aligned with the needs of the campus community. Participation in the OIA Management team for operational oversight and strategic planning of ISO functions and services. Representing OIA in campus-wide strategic planning meetings, projects, and other critical initiatives, as needed to support the CISO and OIA management team.


  • Bachelor's degree in related area and / or equivalent experience / training.

  • Minimum of two - four (2 - 4) years experience leading a team or IT organization.

  • Broad knowledge of information technology security functional areas and as it relates to student data; health information; research subjects; finance; including credit card and loan transactions; management of IT resources and applications; and general computer use practices. Advanced experience working in information security in a higher education environment.

  • Demonstrated understanding of privacy and security regulations and best practices, including federal and state laws, policies and standards, as well as extensive knowledge about a wide range of privacy / security regulations relevant to higher education and / or medical center and patient information.

  • Experience managing technical staff. Excellent leadership abilities to oversee multiple functions or departments through subordinate managers and professional staff and the ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department.

  • Strong communication skills with project teams, stakeholders, and external contacts including both technical and non-technical audiences. Demonstrated ability presenting on security projects and initiatives to various levels of technical expertise. Advanced communication skills with project teams, stakeholders, senior management, and external contacts including both technical and non-technical audiences.

  • Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication. Demonstrated experience producing professional reports on service performance and metrics.

Preferred Qualifications:

* Advanced degree and/or professional information security certifications.
* Experience with PCI, HIPAA, FISMA compliance.
* Cloud and vendor security standards and assessment frameworks (CSA, SOC 2), including vendor and contract management issues.
* Organizational policies and standards within Higher Education and/or Research environments, such as policies and standards defined for the University of California and the UC San Diego campus.


  • Job offer is contingent on clear background check.
  • Must be able to obtain secret level security clearance.
  • For emergency situations, must be available 24/7.
  • Employee must be available to work evenings and weekends.
  • Employee must be available to travel as required.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.

This position is eligible for full:
- Health/Dental/Vision Insurance
- Vacation/Holidays
- Life Insurance
- UC Retirement Plan.

For more information about UCSD Benefits visit and UCSD Work/Life visit.

To calculate an approximate value of the UC Total Compensation package, please click here.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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