Clinical Assistant - Encinitas Cancer Clinic - 129289
Job Description
#129289 Clinical Assistant - Encinitas Cancer Clinic
Extended Deadline: Thu 5/2/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 4/23/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 5/2/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Current UC San Diego Health employees who apply by 4/25/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
DESCRIPTION
Under general supervision, the Clinical Assistant is responsible for customer service, registration, appointment scheduling, and insurance verification for Oncology services. Typical duties include answering multi- line incoming customer calls, completing online registration, scheduling appointments, and ensuring authorization is available for scheduled services. Completes registration for new or established patients in a timely and accurate manner and adheres to the established registration and scheduling protocols and standards. Ensures that patients have secured authorization and referrals when scheduling appointments. Interviews patients via telephone to obtain demographic necessary to secure patient accounts. Verifies insurance eligibility for outpatient services on all Third-Party Payers. Operates Epic system to gain and input information.
The Clinical Assistant works closely with clinical staff and faculty and has excellent customer service and communication skills to communicate clearly both verbally and in writing. Responsibilities emphasize quality customer service. Other related duties as assigned.
MINIMUM QUALIFICATIONS
Three (3) years of related experience in a large healthcare organization.
Demonstrated call center experience.
Demonstrated experience updating registration.
Demonstrated excellent interpersonal, communication, and multi-tasking skills.
Excellent customer service skills.
Must have basic computer skills.
Familiarity with general medical terminology.
Strong organizational and prioritization skills.
Demonstrate understanding of insurances and/or medical billing.
Experience navigation with multiple health care providers to coordinate care.
Demonstrated work queue and authorization experience.
PREFERRED QUALIFICATIONS
Experience with Epic/media manager software.
Previous experience working in outpatient oncology or any cancer-related clinic setting.
SPECIAL CONDITIONS
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $26.18 - $32.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Application Instructions
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