Job Description

Payroll Title:
AMBUL CARE ADMSTN SUPV 2
Department:
Orthopedics Clinic OPC
Hiring Pay Scale
$82,500.00 - $134,200.00 / Yr
Worksite:
Koman Family Outpatient Pavilion
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Days, 8 hour shifts, Monday - Friday

#129969 Clinic Manager - KOP Orthopedics

Extended Deadline: Fri 7/5/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 5/28/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 6/5/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Reporting to the Associate Director of Orthopedic Surgery, the Clinic Manager for Orthopedic Surgery at the Koman Outpatient Pavilion oversees clinic operations, managing multiple providers, and subspecialties, within the service line of Orthopedic Surgery. This role includes supervising clinical and administrative staff involved in the operational functions of the clinic, ensuring efficient and effective patient care delivery.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

* Manage clinic operations across multiple provider types, utilizing a service line management and local clinic management approach.

* Supervise clinic operations Monday - Friday 8am-5pm, with pre-and-post clinic hours as needed, ensuring we have sufficient resources to meet our patients’ needs.

* Manage UC San Diego Health’s alignment goals including patient access, experience, quality, engagement, and efficiency - in addition to HR functions, financial performance, revenue cycle, coding and billing, procedures, inventory, facilities, patient safety, and patient coordination.

* Supervise direct patient care staff, such as medical assistants, in collaboration with the Clinic Medical Director and Administrative Director of Orthopedic Surgery.

* Promote the goals of UC San Diego Health, the Department of Orthopedic Surgery, and the Koman Outpatient Pavilion clinic through strong partnership, in alignment with UC San Diego Health’s Mission, Vision, and Values.

* Develop a deep understanding of Orthopedic Surgery sub-specialty services and collaborate with the UC’s, UCSDH, and departmental leadership.

* Help to implement the strategic plan, including hiring new staff, expanding ambulatory services, and meeting access, experience, quality, and efficiency metrics.

* Assume HR responsibilities for clinic staff, including annual staff evaluations, counseling, disciplinary actions, staff development, and recognition.

* Work with revenue cycle and finance division teams to prepare and review monthly and annual reports to sustain and improve the financial success of the center and department.

* Work with care team members, infection control, and ambulatory nursing to ensure quality processes are followed to ensure safe patient care.

* Lead daily engagement system huddles and initiatives with direct care team, across surgical specialties, and push alignment goals across scope of practice.

* Other business needs, as needed.

MINIMUM QUALIFICATIONS

  • Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus Five (5) years of related experience/training including two (2+) or more years in healthcare operations.

  • Experience and proven success in clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.

  • Effectively manage multiple priorities in a fast-paced, dynamic environment.

PREFERRED QUALIFICATIONS

  • Experience in Surgical clinic or Orthopedic Surgery operations management is highly desired.
  • Expert knowledge of data management tools such as Tableau, NRC, Press Ganey, MS Teams, Word, Excel, PPT, SharePoint, etc.
  • Project management experience and Lean Training a plus.
  • Knowledgeable in orthopedic terminology.
  • Private practice and/or academic healthcare setting experience is a plus.
  • Previous electronic medical record experience, preferably EPIC.
  • Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
  • Strong leadership, communication, and interpersonal skills.

SPECIAL CONDITIONS

  • Must be able to work various hours based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $82,500 - $151,500 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $39.51 - $72.56

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).


If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

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