Case Manager - Workers’ Compensation & Disability - 125425
#125425 Case Manager - Workers’ Compensation & DisabilityInitial Review Date: Wed 11/15/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 09/27/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/06/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will work a hybrid schedule which includes a combination of working both onsite at 6333 Greenwich Dr. and remote.
Under the direction of the Disability Management and Workers' Compensation Manager, this position provides support and guidance to employees, faculty, and departments for occupational and non-occupational injuries and illnesses by administering the insurance programs to facilitate maximum recovery, identifying risk exposures, recommending strategies to reduce or eliminate risks. This position impacts constituencies at all levels of the organization.
This role is responsible for managing the entire process, to include but not limited to: intake and scoping of requests/claims, consultation with employees and managers, communication with providers and medical professionals, interactive process, complex claim administration, and benefits coordination in accordance with federal and state law as well as organization policies and guidelines. The position interfaces effectively with other departments in HR, Health and Safety, Payroll/Timekeeping, Risk Management, Legal, and related contacts internal and external to the University to achieve desired goals. The position also designs, develops and presents training presentations to clients, and assists in program administration by analyzing complex risk metrics to assist with program enhancements.
Seven (7) years of related experience, education/training, OR a Bachelor’s degree in related area plus three (3) years of related experience/training.
Experience in a large, fast paced and highly unionized environment handling a high case volume.
Demonstrated comprehensive knowledge of California workers' compensation claims management; experience with either a third-party claims administrator, insurer or a large employer.
Knowledge of the ADA, FMLA, CFRA, EEOC/DFEH and other related regulations and provisions.
Proven conceptual and oral communication skills to explain related University and location policies, procedures, and collective bargaining agreement articles.
Working knowledge of medical terminology and medical reports and their respective implications for reasonable accommodation and placement.
Ability to conduct job analyses and compare functional capacity to job requirements in order to recommend reasonable accommodations.
Proven customer service orientation, active listening skills, and organizational skills while balancing significant caseloads.
Proven ability to communicate effectively, both orally and in writing, and use critical thinking and analytical skills to solve problems. Including the ability to clearly explain federal and state laws/regulations, University policies and procedures, and collective bargaining agreements language.
Demonstrated working knowledge of MS Office: Word, Excel, Outlook, and PowerPoint.
Certified in California Workers’ Compensation, Certified Professional in Disability Management, Certified Rehabilitation Counselor, Certified ADA Coordinator.
Experience in working in higher education or healthcare environment.
Working knowledge of case management systems, PeopleSoft, and UCPath system.
Pay Transparency Act
Annual Full Pay Range: $53,600 - $111,600 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $25.67 - $53.45
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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