Job Description

Payroll Title:
BFS - Student Financial Soluti
Hiring Salary Range
$59,700.00 - $65,000.00 / Year
Hybrid Remote
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
8 hrs/day, Mon-Fri

#120254 Business Operations Manager

Filing Deadline: Tue 12/6/2022

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 11/25/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 12/06/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position is expected to be a hybrid position and subject to change based on leadership determination in alignment with University guidance on flexible work arrangement policies and protocol.


This is an exceptional opportunity to do innovative work that means more to you and those we serve at UC San Diego. Recognized as one of the top 15 research universities worldwide, our culture of collaboration sparks discoveries that advance society and drive economic impact. Best practices and best people at the best place to work! Our candidates come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization thrive!

Our organizational core values (People First, Innovation, Integrity, Excellence, Accountability) define the culture at Business & Financial Services and push us to be our best. We’re excited to grow our team and learn from people that want to make a difference. If you love what you do and comfortable with designing for the future, we encourage you to consider joining our progressive organization. We recognize that candidates come with a wealth of experience and talent beyond just the technical requirements of the job. Diversity of experience and skills combined with passion is the key to innovation and excellence. Our organization places particular emphasis on equity, diversity, and inclusion incorporating exit interview feedback to enhance retention efforts and advance issues affecting the overall staff experience. To do great, we have to be great. If you're a team player with bold ideas and execution, now is the right time to connect!

You are encouraged to review additional information about our organization:



About UCSD


Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce. This position is also eligible for full:
1) Health/Dental/Vision Insurance
2) Vacation/Holidays
3) Life Insurance
4) UC Retirement Plan

NOTE: Salary placement is determined by the top candidate’s overall qualifications/relevant experience, market data and internal equity.


Incumbent serves as Business Operations Manager for Student Financial Solutions (SFS) and Passport Services in Business & Financial Services (BFS) ---a multi-divisional organization to include Student Business Services, Cashiers, and Passport Services encompassing Campus Card, Student Accounts Services. Uses skills as a seasoned and experienced administrative operations professional to manage, plan and administer the operations of a small to mid-sized academic or non-academic department or organizational unit with limited scope. This position is responsible for overseeing the day-to-day operational support for financial, space, administration, personnel, and client technology solutions. Manages financial activities, campus card distribution, recharge administration, maintenance agreements, equipment, software licenses, websites, and records retention. As the divisional HR contact, position will be responsible for onboarding and off-boarding of staff, students, and volunteers. This also includes delivery of training, recruitment support, and timekeeping. Provides leadership and work direction to student and temporary employees supporting campus card distribution. Represents the organization in campus-wide teams, committees, and workgroups, as needed. Using skills as a seasoned and experienced administrative operations professional, the position performs short- and long-term planning for the organization demonstrating good judgment in selecting methods and techniques for obtaining solutions.

To review the full job description for this position, please click here.


  • Bachelor's degree in a related area and/or equivalent experience/training.

  • Interpersonal skills, including verbal and written communication, advising, and counseling skills.

  • Strong short-term planning, analysis, problem-solving, and customer service skills. Possess ability to be creative, i.e., skilled in taking ideas, concepts, solutions, etc., not directly associated with and change and adapt them to provide usable innovative solutions to operational and management problems.

  • Knowledge of various administrative and operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.

  • Thorough knowledge of University rules and regulations, processes, protocols, and procedures for budget, accounting and fund management, and/or personnel management. Demonstrated experience in financial analysis and planning, preparation, and administration of budgets.

  • Ability to use discretion and maintain confidentiality.

  • Thorough knowledge of financial analysis, reporting techniques, and/or human resources policies and procedures for staff and academic employees. General knowledge of accounting practices, business management, fund accounting, and audit trails. Demonstrated experience and skill in applying sound resource management and fiscal practices to multiple funding sources and expenditure accounts. Experience with automated financial, payroll, procurement, and other administrative systems.

  • Demonstrated leadership skills and experience with proven ability to apply management principles, practices, and techniques in business conduct for a large multi-discipline, administrative unit.

  • Demonstrated proficiency and advanced skills in the suite of business applications required to support operations, including ServiceNow, Oracle Financials Cloud, Concur, Cascade CMS, Salesforce, Confluence, the Microsoft Office suite (Word, PowerPoint, Teams, SharePoint, Outlook, Access, Visio), or equivalent software applications.

  • General knowledge and understanding of procure-to-pay, travel and expense, and logistics functions, including customer interface and business processes.

  • Demonstrates competency and commitment to equity, diversity, and inclusion.


Bachelor's Degree in Business Administration, Economics, Statistics, Educational Administration, Political Science, or an allied field, and experience in administrative analysis or operations research; or an equivalent combination of education and experience.


  • Job offer is contingent upon satisfactory clearance based on background check results.
  • Occasional evenings and weekends may be required.
  • Position will be on-site, working in multiple locations and remote (hybrid).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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