DESCRIPTION

Under the direction of the Director, Basic Needs, the Student Life Development Specialist 3 focuses on supporting access to safe and stable housing, and educating students through their transition from on campus to off campus living. This position will serve on the campus wide Basic Needs Leadership team, and will help develop both short term and long-term strategies to address food and housing insecurity on campus.

The position will build relationships with off campus community property owners and participate in regional housing stability affiliated work groups as it relates to supporting college students facing basic needs security challenges. Incumbent will engage with undergraduate and graduate students as well as campus stakeholders in the coordination of educational programs regarding basic needs initiatives and/or resources.

The position will research and synthesize knowledge of basic needs topics and notify Student Affairs administrators, College Deans and Housing and Dining Services regarding latest developments. The Student Life Development Specialist 3 will directly supervise student staff and provide support to students facing housing Emergency housing situations that may consist of safety concerns, unforeseen housing displacements, and other crisis situations. Position will provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.

Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral.

This position works independently under general supervision from the Director, Basic Needs and will work in collaboration with the office of Student Affairs Case Management Services.

QUALIFICATIONS

• Bachelor's degree or equivalent combination of education & experience, with three to five (3 - 5) years of demonstrated and progressive student services professional experience and/or direct community resource & support engagement.

• Analytical and research abilities required to assess needs and satisfaction levels of customers and to interpret this information in order to make recommendations for improving or adding services.

• Thorough knowledge of advising and counseling techniques. Demonstrated experience in advising students in program development and assessment, budget management, and student/professional staff hiring, development, supervision and evaluation. Demonstrated experience in counseling and crisis intervention particularly with low income and special needs students.

• Working knowledge of California landlord tenant laws and issues; San Diego area communities in proximity to campus, rental market conditions, prices, and transportation.

• Knowledge of the services and resources available to housing insecure students, and experience developing partnerships and cultivating collaborative working relationships with internal and external constituencies including local, state, and national organizations, ideally focused on serving housing and basic needs insecure students.

• Thorough knowledge of Student Affairs / Student Life specialization. Solid knowledge of undergraduate and graduate student development theories to explain college student behavior, including psychosocial theories, cognitive/structural theories, and ecological and integrative theories.

• Working knowledge of housing industry, trends and all aspects of educational programming including lease negotiation, roommate matching, marketing and publicity, and budgeting.

• Experience with web-based technology. Familiarity with Microsoft Office, GoogleDocs, and various social media platforms (Snapchat, Twitter, YouTube, etc.)

• Demonstrated ability to research, write analytical reports, and make presentations on issues related to students and student behavior.

• Abilities in project management, problem identification and reasoning skills.

• Ability to develop original ideas to solve problems. Ability to develop, implement, and market new outreach programs and provide consultation services.

• Solid interpersonal communications skills to build and foster a collaborative and cooperative work environment and ability to build upon good working relations with internal and external partners at all organizational levels and with students.

• Solid political acumen and skill in judgment, decision-making and problem recognition, avoidance and resolution.

• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Demonstrated knowledge of filing procedures/systems including computerized files, and ability to keep accurate orderly records.

• Understands the complexity of elements important to members of other cultures in relation to multiple dimensions, including history, values, politics, communication styles, economy, or beliefs and practices.

SPECIAL CONDITIONS

• Occasional evenings and weekends may be required.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy and to complete and submit the required reports to the UC San Diego Police Department without delay.