Assistant Registrar for Enrollment Services - 117615
#117615 Assistant Registrar for Enrollment ServicesExtended Deadline: Mon 8/22/2022
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 07/20/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/01/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will remain open until a suitable candidate has been identified.
Enrollment Management (EM) is a multi-unit department currently within the Office of the Executive Vice Chancellor-Academic Affairs. EM is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. EM’s core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management.
The Office of the Registrar supports the instructional missions of the University by providing core enrollment service to students, faculty, colleges, academic departments, professional schools and summer session in the areas of academic records, class scheduling, registration, and degree audits.
The Assistant Registrar for Enrollment Services has operational authority and management responsibility for the Enrollment Services unit, including phones and front counter service, residency determinations for tuition purposes, transcript and verification production, veterans services, special programs, and other enrollment-related processes. This position collaborates directly with office and divisional leadership for the design, implementation, and evaluation of Registrar services programs, including new initiatives using technology. Applies advanced, specialized expertise in managing complex programmatic activities and coordinates staff efforts to provide centralized services essential to students, faculty, and other members of the campus community.
Serves as a senior staff member of the Registrar’s Office as well as of Enrollment Management. Responsible for the planning and achievement of office goals and for providing leadership and guidance to lower level Registrar staff. Directs special projects and assists with the development and implementation or policies and procedures of new programs and initiatives from the Academic Senate, Committee on Educational Policy, and Office of the President. Performs high level analysis on a wide range of individual complex student record related situations.
- Must be willing to work evenings and weekends during periods of heavy workloads. Must be willing to travel as required.
Advanced knowledge of policies, regulations, and practices with student records services. Knowledge of data processing principles and their applications in an educational environment. Thorough knowledge of, and ability to effectively use, UCSD EM data systems.
Experience and ability to use complex databases; ability to define specifications for database programming. Proficiency manipulating and analyzing large volumes of data. Demonstrated experience to perform thorough beta testing of system functions and recognize errors or malfunctions in order to analyze, scan, synthesize and report results of testing efforts.
Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information. Expert knowledge of University of California grading regulations, policies and procedures at all student levels, and those implemented by the Academic Senate at San Diego.
Ability to apply advanced knowledge of policies to complex individual situations. Develops and implements procedures to ensure compliance in a diverse learning community. Demonstrated ability to adapt to changes in same.
Strong problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Advanced ability to assess processes and implement improvements. Ability to follow through on projects and effect problem resolution.
Excellent written and verbal communication skills. Active listening skills. Customer service orientation. Advanced interpersonal skills.
Proficient knowledge of common University-specific computer application programs and productivity software. Skill and ability required for use of ISIS online system, SQL queries against UCSD's Data Warehouse, general business and word processing software.
Advanced knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Advanced knowledge of advising and counseling techniques.
Excellent ability to effectively train team members and teach a wide variety of university staff in Staff Education and Development courses.
Thorough knowledge of university policy applicable to privacy of student information and FERPA.
Strong leadership skills, including ability to effectively motivate team members in the accomplishment of team and EM objectives, and thorough knowledge of team functional responsibilities and objectives with the ability to work as a member of a team, both within EM and within the University as a whole.
Demonstrated ability to lead implementation projects. Analyze, interpret and articulate the requirements to university programmers.
Background Check is required.
Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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