DEPARTMENT OVERVIEW

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.

As a member of the HDH team, you will be part of a self-funded unit with over 900 staff employees, 1,000 student employees, and an annual operating budget of $250 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. RRSS is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.

POSITION OVERVIEW

Under direction of the General Manager, the Assistant General Manager is independently responsible for the operation of a functional area of a Housing, Dining, Hospitality dining unit, retail sales facility, catering operation, and/or food truck. This includes organizing, planning, budget and financial management, staffing, training, computerized systems, equipment and inventory maintenance and security. The Assistant GM is responsible for innovative leadership and providing a climate of growth for both facility and staff. Provides direct supervision typically to professionals or skilled technical employees. Functions as adviser to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to employees according to established policies and management guidance. Administers policies that directly affect subordinate employees. Recommends changes to unit or sub-unit policies and practices. Identifies risks and responds accordingly. Management reviews work to measure meeting of objectives. May assist with departmental training initiatives across campus.

QUALIFICATIONS

• Experience in food service and sanitation regulations. Demonstrated dining services management experience in varied background and independent decision making responsibility. Skill and knowledge of preparing and presenting quantity and quality food production.

• Minimum of five (5) years in progressive leadership/management roles with a multi-unit retail or dining experience, food service, retail, supervisory responsibilities, or equivalent training and experience.

• ServSafe Certification or equivalent certification.

• Solid and effective interpersonal and work supervision skills to provide guidance to other personnel and work effectively with partners on joint projects. Skill in personnel management including knowledge and skill of evaluating, communicating in an effective, straightforward manner, thereby creating a positive climate for maximum employee productivity, growth and development.

• Strong computer application skills to include food service applications such as point of sale and inventory control software. This includes forecasting of inventory, production, recipe file, access control, time and attendance.

• Strong verbal and written communication in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.

• Solid decision making and reasoning skills, and ability to develop original ideas to solve problems, and perform operations analysis and quality control analysis. Proven knowledge of dining services budget management. To develop and implement methods to control cash, food and labor costs, retail prices, inventory, and equipment.

• Mathematical and cash control skills to accurately complete drawer counts and prepare deposits.

SPECIAL CONDITIONS

• The job offer is contingent on a clear Background Check.

• Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks.

• Current State of California driver's license and clean driving record are required to operate University vehicles.

Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy and to complete and submit the required reports to the UC San Diego Police Department without delay.