Job Description

Payroll Title:
Hiring Pay Scale
$75,000 - $85,000 / Year
Hybrid Remote
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
8 hrs/day

#125874 Assistant Director, Case Management Services

Extended Deadline: Thu 11/30/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 10/10/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/27/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Job posting will remain open until a suitable candidate has been identified.


Reporting to the Director of Case Management Services, the Assistant Director of Student Affairs Case Management Services is directly responsible for the unit’s operations management, professional staff training, supervision, and management and collaborates with the Director on annual budget development and implementation.

In collaboration with the Undergraduate Colleges and Graduate Division, the Assistant Director of Student Affairs Case Management Services seeks to provide a safe, welcoming, and affirming environment for a highly diverse population of students. Responsible for providing case management support for students in crisis or students with complex psycho-social needs.

The incumbent serves as a resource for consultation and facilitation at all levels of the University and serves as a backup to the Director in their absence. The incumbent plans, develops, and implements new programs and initiatives that support students in distress and develops and delivers dynamic and engaging presentations to students, faculty, staff, and other campus partners.

Cover letter required for a complete application.


  • Bachelor's degree in related area and / or equivalent experience / training.Master's degree preferred.

  • Advanced knowledge of advising and counseling techniques. Advanced skills in directing, evaluating, and implementing case management services for individuals with multiple personal and life challenges (preferably in a higher education setting). Strong understanding of the developmental tasks appropriate to undergraduate and graduate students, with a corresponding ability to conceptualize and implement programs to meet a variety of students needs ina variety of developmental areas. Proven ability to manage crisis and emergency situations.

  • Advanced knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.

  • In-depth experience and skill to routinely monitor production and quality of work being produced by staff and set performance standards, observing behavior, providing objective feedback, counseling, and implementing corrective action as needed to mediate disputes or otherwise help to resolve conflicts and to provide effective leadership/coaching/mentoring.

  • Advanced knowledge of Student Affairs / Student Life specialization. Advanced knowledge of behavioral intervention team policy and procedures and ability to work with a broad variety of difficult cases. Solid knowledge of undergraduate and graduate student development theories to explain college student behavior, including psychosocial theories, cognitive/structural theories, and ecological and integrative theories.

  • Advanced abilities in project management, problem identification and reasoning skills.

  • Demonstrated skills in conceptualizing, analyzing and interpreting broad issues, policies and regulations and in-depth knowledge of and the ability to interpret the policies andprocedures relevant to all aspects of student life.

  • Advanced ability to develop original ideas to solve problems. Demonstrated high level of organization and problem-solving skills to plan, implement and evaluate comprehensive projects and programs. Ability to delegate and coordinate complex tasks with attention to both overall goals and specific details. Skill in applying organizational development, team building, problem solving, and conflict resolution techniques in group situations.

  • Demonstrated ability to provide administrative case management, including direct contact with students and other providers, as well as administrative duties. Skilled in coordinating, directing, evaluating, and implementing case management services for individuals with multiple personal and life challenges (preferably in a higher education setting).

  • Strong knowledge of federal and state policy changes that will affect the scope or practice of case management.


  • Background check required.

  • Cover letter required for a complete application.

Pay Transparency Act

Annual Full Pay Range: $53,600 - $111,600 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.67 - $53.45

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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