Job Description

Filing Deadline: Thu 4/3/2025

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 3/24/25 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 4/03/25. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the direction of the medical director, the program coordinator will work closely with Physicians, RNs and APPs to manage all administrative aspects of the congenital heart disease program. Key duties include: initial referral intake; referral tracking and management; patient registration; obtaining medical records and importing into EMR; insurance authorization; scheduling clinic visits; coordination of other tests and procedures.

The position will play an integral role in the development of this growing program, such as; assisting with the national accreditation of the program, building relationships with referring physicians' office staff, and helping coordinate patient support groups. Incumbent is a primary point of contact for patients coming into the congenital heart disease program and will be expected to provide the highest level of service to our patients, staff, and providers. The coordinator will be a representative of UC San Diego Health and must exemplify UCSD's core values. May perform other related duties as assigned.

MINIMUM QUALIFICATIONS

  • Minimum of three (3) years of experience as an administrative/hospital assistant; two (2) years of which were in a healthcare setting.

  • Basic knowledge of medical terminology.

  • Proven knowledge and skill in computer software applications (specifically Microsoft Office).

  • Demonstrated knowledge of surgery, procedure, and clinic scheduling and authorization.

  • Must be fluent in English for both oral and written communication.

  • Strong ability to interact well with all patients.

  • Excellent customer service skills.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree.
  • Clinical office management or related experience.
  • Experience with EPIC.
  • Knowledge and skill in using iShare.
  • Bilingual in both Spanish and English.

SPECIAL CONDITIONS

  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $40,700 - $85,295 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $19.49 - $40.85

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).


If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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