DESCRIPTION

Enrollment Management (EM) is a multi-unit department within the Office of the Executive Vice Chancellor-Academic Affairs. The department is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer and Chief Outreach Officer of the University. EM comprises multiple high-profile, core functional units including: the Office of Undergraduate Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. We work to advance the academic and public service missions of UC San Diego by ensuring equitable access to education and empowering students throughout their educational journeys.

The Office of Undergraduate Admissions leads the university's efforts to identify, recruit, admit and enroll the next generation of UC San Diego Tritons with particular focus on talented, academically capable, California students, representative of the diversity of the people of California. The mission of the office includes increasing the visibility of UC San Diego in California, the nation and world, through marketing and on- and off- campus recruitment activities to prospective first-year and transfer students and their families; school counselors; community college leaders and advisors; community based organizations; and educational organizations serving groups historicallyunderrepresented on our campus. The Office of Undergraduate Admissions hosts more than 80,000 visitors and receives, processes, and reviews over 150,000 applications for admission annually. The office works collaboratively with on-and off- campus partners to achieve university goals.

The Admissions Representative (AR), under the supervision of the Assistant Director of Undergraduate Admissions, plays a pivotal role in the admissions process for domestic and international applicants.

Responsibilities include reviewing applications, evaluating academic records, and determining admissions eligibility based on established guidelines. The AR engages in extensive on-campus recruitment activities including virtual offerings, develops recruitment plans related to these efforts, and utilizes a CRM system to connect with and track engagements with prospective students. They provide substantive information about UC San Diego’s educational offerings and admission requirements through various platforms, including local and virtual school visits, workshops, and college fairs.

Additionally, the AR maintains relationships with counselors and community organizations to enhance enrollment efforts and assists with training sessions on admissions policies. An AR’s evaluation duties involve assessing academic transcripts from domestic and foreign institutions, conducting course-by-course evaluations, and validating student records for admission purposes, consulting with more experienced level staff when needed.

The AR will assist with coordinating and support of special programs and events. The AR also participates in admissions committees, special projects, and training initiatives, contributing to the overall admissions operations and student recruitment goals at UC San Diego.

QUALIFICATIONS

• Knowledge and experience working with a diverse student population.

• Working knowledge of UC, and the ability to interpret policies and procedures to prospective applicants and the public.

• Working knowledge of academic programs, including curricula, admissions requirements, and financial aid programs at UC.

• Ability to maintain cooperative relationships with schools, universities, community organizations and other institutions.

• Working knowledge of admissions requirements for campus / school / college.

• Ability to communicate effectively orally and in writing.

• Ability to prioritize, organize, assess, and coordinate programs and activities with other staff, departments and organizations to meet multiple deadlines and goals.

• Ability to travel to various sites for student outreach purposes.

• Ability to conduct professional presentations before small and large groups.

• Ability to prioritize, organize, assess, and coordinate programs and activities with other staff, departments and organizations to meet multiple deadlines and goals.

PREFERRED QUALIFICATION:

• Demonstrated experience and skill to routinely monitor production and quality of work being produced by student staff and set performance standards, observing behavior, providing objective feedback, counseling, and effective leadership/coaching/mentoring. Demonstrated experience and skill to assess student staff capabilities and workloads and redistribute when necessary. Demonstrated experience and skill to teach/train student staff in all aspects of job duties/responsibilities.

SPECIAL CONDITIONS

• Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Occasional overtime and weekends may be required.

• Access to reliable transportation and/or a valid driver’s license.

• Occasional domestic travel required.