112989 - Associate Director, Student Aid and Scholarships
#112989 Associate Director, Student Aid and ScholarshipsFiling Deadline: Fri 12/10/2021
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The initial review of candidates will occur in January 2022.
Under the general supervision of the Director of Financial Aid and Scholarships, the Associate Director of Student Aid and Scholarships is a departmental leader responsible for the management, oversight, and compliance of the federal / state aid and scholarship administration for the University. In this role, the Associate Director formulates organization financial aid policy and fund utilization strategies to support University strategic goals. Participates in the development of industry regulations, and has ultimate organization responsibility for accurate, efficient, and timely delivery of student aid in compliance with regulations.
The Associate Director of Student Aid and Scholarships oversees a team of four (4) staff, including a Scholarship Coordinator, Scholarship Counselor, Scholarships & Special Programs Coordinator, and Fiscal Analyst. Through these subordinates, the Associate Director manages the accountability and stewardship of Financial Aid and Scholarships funds totaling nearly $600 million annually, and the development of systems and procedures to protect those organizational assets in accordance with internal controls.
The Associate Director of Student Aid and Scholarships is one of three Associate Directors who act for Director during periods of their absence. This position is responsible for policy and procedure development in conjunction with program regulations. Primary areas of oversight include all student aid fund management, scholarship programs, NCAA athletic awarding, direct and private loans, student cost of attendance, assessment, financial literacy, and development of packaging models.
Bachelor’s degree in related area and typically a minimum of seven (7) years of experience in related field or an equivalent combination of experience/training.
Advanced knowledge of policies, regulations, and practices for awarding financial aid, including needs analysis and packing; specialized knowledge of particular programs. In-depth knowledge of the financial aid, scholarships, and athletic service partners with a thorough understanding of the processing relationships and the technology of different mechanisms between entities.
Ability to interpret complex policies and develop procedures to ensure compliance. In-depth knowledge of regulations in interpreting and administering federal Title IV, state, and university financial aid programs with an emphasis on scholarships and athletic aid to ensure compliance. Demonstrated ability to research, interpret, and apply complex rules and laws.Write and present concise findings with recommended course of action.
Supervisory Skills: Experience and skill to routinely monitor production and quality of work being produced by staff and set performance standards, observing behavior, providing objective feedback, counseling, and implementing corrective action as needed to mediate disputes or otherwise help to resolve conflicts and to provide effective leadership/coaching/mentoring. Demonstrated experience and skill to assess staff capabilities and workloads and redistribute when necessary. Experience and skill to teach/train staff in all aspects of job duties/responsibilities.
Strong ability to calculate and reconcile financial aid with attention to detail and accuracy. Understand financial aid, scholarship, and athletic aid eligibility requirements pertaining to academic progress, citizenship eligibility, default and overpayment of federal aid, etc.
Proven customer service orientation. Strong ability to communicate effectively and in a sensitive and confidential manner with campus colleagues to ensure student success and to respond to students who are in financial crisis.
Working knowledge of techniques for recruitment and retention of students through financial aid.
Strong quantitative analysis and resource management skills.
Ability to assess processes and implement improvements. Demonstrated skill in providing imaginative and creative solutions and in being a resourceful problem-solver, including skill in complex analytical and evaluative work in a financial aid office setting.
Experience using complex databases. Ability to define specifications for database programming. Proficiency in manipulating and analyzing large volumes of data. Strong technology skills with financial aid, scholarships, and athletic management software systems.
Knowledge and understanding of databases and external aid systems (ProSAM, Academic Works, NCAA Compliance Assistant (CAi), COD, NSLDS, CPS, Web Grants, ELM) and experience with document management and imaging systems.
Strong written and verbal communication, active listening, persuasion, and negotiation skills. Strong knowledge of advising and counseling techniques.
Interpersonal skills including social perceptiveness. Ability to work with community members and to provide outreach presentation as part ofrecruitment and enrollment management.
Ability to develop scholarship proposals and strategies to support the University's enrollment management goals. Collaborate and effectively communicate with University development officials, foundations, and donors.
Advanced proficiency with standard office software as well as internet and email applications.
Demonstrated experience in data security and privacy requirements, including FERPA (Family Educational Rights and Privacy Act) and the California Information Practices Act.
Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
Job offer is contingent upon a satisfactory clearance based on background check results.
Available to work evenings/weekends during peak periods; some domestic travel may be expected.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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