111753 - GPS IT Manager/Information Systems Analyst 3
#111753 GPS IT Manager/Information Systems Analyst 3Filing Deadline: Wed 9/29/2021
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The University of California’s only school of international affairs, the School of Global Policy & Strategy (GPS) provides a unique resource for training leaders, creating ideas, and building networks for the governance of globalization and its local impacts. GPS is internationally renowned for its innovative programs, superb faculty and outstanding students and now stands among the world's top graduate schools of international relations and is the established leader in its focus on Asia and the Americas. GPS instructs a diverse student body consisting of 60% domestic and 40% international students in MPP, MCEPA, MIA, BA-MIA, MAS, joint PhD with Department of Political Science and executive education programs. GPS also administers the International Studies Program, a fast-growing interdisciplinary program with over 1700 declared undergraduate majors, that offers a rigorous curriculum for undergraduate students interested in international affairs.
Offering nine B.A. degree options, three combined BA/MIA programs, and a minor program, the International Studies Program explores the interaction between the international and national, global and local, contemporary and historical ideas shaping globalization. GPS is also the parent organization to major research centers: Center for Commerce and Diplomacy (CCD), Center on Global Transformation (CGT), Center for U.S.-Mexican Studies (USMEX), 21st Century China Center, Fudan-UC Center on China, Institute on Global Conflict and Cooperation (IGCC), Policy Design and Evaluation Lab (PDEL), and Japan Forum for Innovation and Technology (JFIT).
The IT Manager will direct the activities of a rapidly growing and developing, complex computing organization at the School of Global Policy & Strategy (GPS). Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates and student staff to complete assignments. Prioritizes tasks and assignments delegated by management and clients. Establishes procedural methods and policies to ensure smooth delivery of routine services. Consults with faculty on the purchase, design, implementation and maintenance of software and hardware components for research projects. Manages a wide variety of operating systems including client and server versions of Windows and Mac OS.
The incumbent will provide leadership to integrate technology into teaching and outreach at GPS, including for international partners. The incumbent’s actions must encourage the introduction and use of real world, leading edge software, databases and learning technologies in all of GPS' academic, research and community service programs.
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Skill at administering moderately complex security controls and configurations to computer hardware, software and networks. Knowledge with PCI Data Security Standards.
Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Ability to create software specifications.
Experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases.
Extensive experience in the systems and network administration of common desktop, server, and mobile operating systems (Apple Mac OS X, Microsoft Windows, Linux/Unix, etc.) and client applications including installing, configuring, and troubleshooting. Knowledge of configuration management.
Demonstrated experience in administering and resolving problems with common network service applications (SMB/CIFS/AFP/NFS file service, IMAP/POP/SMTP email, HTTP/HTTPS/SSL/TLS web, SSH, LPD/LPR/IPP printing, etc.). Knowledge of network protocols (TCP/IP, etc.).
Ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis.
Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
Familiarity with logical data design and data mapping or data conversion.
Broad knowledge of various areas of IT.
Demonstrated testing and test planning skills.
Ability to write technical documentation in a clear and concise manner.
Proven comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions.
Familiarity with data quality and governance issues and requirements.
Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
Experience using and administering databases (MySQL, IBM DB2, API etc.) and interfacing web applications with them (SQL, etc.).
Operating Systems Knowledge: Detailed knowledge of MacOS Operating Systems on Intel and PowerPC architectures. Detailed knowledge of Windows Workstation and Server Operating Systems on Intel processors.
Network Management Knowledge: Understanding of packet switched local and wide area network design. Ability to troubleshoot general network problems, local area Ethernet problems, wireless Ethernet, and assist in the troubleshooting of off-campus Internet problems. Background in network interface to Unix, Windows and MacOS and other operating systems to include both OSI and Internet models. Familiarization with TCP/IP, UDP, FTP, SMTP, HTTP, SSH, NFS, SMB, TELNET, ARP and RARP protocols. Specific knowledge of routing algorithms and routing-related troubleshooting in a heterogeneous computing environment.
- Background check required.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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