111629 - Patient Services Manager
As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.
#111629 Patient Services ManagerFiling Deadline: Thu 9/23/2021
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus before they will be allowed on campus or in a facility or office. For more information visit: https://ucnet.universityofcalifornia.edu/news/2021/07/ucs-covid-19-vaccine-policy.html
UCSD Layoff from Career Appointment: Apply by 09/13/2021 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 09/23/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under the direction of the Assistant Director of Nutrition, the Patient Services Manager has managerial responsibility for the Patient Services Operations within the Nutrition Services Department. The Patient Services Manager is a subject matter-expert with regard to logistics, sanitation oversight, patient experience and satisfaction, general therapeutic diet knowledge, nutrient analysis, and utilization of CBORD (food service software system) in relation to nutrition services.
The Patient Services Manager identifies opportunities for improvement in the Patient Services program with the Assistant Director and management team. The Patient Services manager trains staff on food safety, sanitation, infection control, therapeutic diets, and standards. Role models excellent interpersonal communication skills and problem solving with a focus on teamwork and collaboration. Serves as a nutrition services liaison for nurses, physicians, and other clinical staff in relation to patient experience. Position works closely with the Assistant Director, Sous Chef, and Room Service Manager to ensure proper utilization of patient food, supplies, timeliness of meal delivery and accuracy. Performs other related functions as required.
High school diploma; or equivalent certification/experience.
Five (5+) or more years of supervisory/management experience in a related customer service and/or healthcare focused industry; and/or equivalent combination of education and experience.
ServSafe Certification or equivalent certification.
Experience and knowledge in food service and sanitation regulations.
- A Bachelor’s Degree or higher in healthcare, nutrition, and/or related field.
- Demonstrated experience with Point of Sale (POS) systems.
- Knowledge/experience with CBORD (food service software system).
- Must have valid CA driver’s license and acceptable driving record.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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