Job Description

Payroll Title:
STDT SVC ADVISOR 2
Department:
CMPTR SCI & ENGNRNG
Hiring Pay Scale
$58,000 - $70,000 / Year
Worksite:
Hybrid Remote
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Mon. - Fri.

#130830 Undergraduate Advisor

Filing Deadline: Tue 7/16/2024

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 7/5/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 7/16/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

DEPARTMENT OVERVIEW:

The Computer Science and Engineering (CSE) department embodies the university's tradition of excellence as a world-class leader in computer science and engineering education and research. Ranked in the top 20 nationwide, the department is dedicated to research, education and overall excellence.

CSE has approximately 75+ faculty FTE, 20+ professional researchers, 50+ staff in career/casual titles, 300+ tutors, and 175+ TAs. There are over 1,900 undergraduate students enrolled in 3 majors, with annual enrollments of 25,000+. The department has a graduate education program with over 1,000 students (~350 PhD students and over 900 Master's students).

POSITION OVERVIEW:

Under the general supervision of the Undergraduate Affairs Manager, the Undergraduate Advisor is responsible for a wide scope of functions supporting the undergraduate program in the Computer Science and Engineering Department. The incumbent's responsibilities include participating in the short- and long-term planning for the degree program and the curriculum, academic advising and career counseling, student outreach/recruitment, and assisting with undergraduate scheduling and enrollment management.

The Undergraduate Advisor is responsible for initiating resolutions on problematic petitions and forms and working closely with the Undergraduate Colleges, Financial Aid and Scholarships Office, University Extension, International Center, Registrar's Office, Student Business Services and other academic departments. The incumbent participates in the planning and implementation of student outreach and retention events, and the creation of informational materials including departmental web pages.

~Cover letter required for a complete application.

QUALIFICATIONS

  • Bachelor's degree in related area and/or equivalent experience/training.

  • Knowledge of advising and counseling techniques. Proven experience in effectively counseling college student population to assist them in meeting educational, academic, and career goals.

  • Interpersonal skills. Excellent interpersonal skills to interact professionally and effectively with a diverse population. Ability to interact with tact, patience and diplomacy in a variety of situations.

  • Multicultural competencies; ability to work with diverse populations.

  • Ability to multi-task; verbal and written communication skills. Ability to balance multiple, often conflicting, priorities with deadline constraints and numerous interruptions. Demonstrated ability to successfully follow multiple tasks through to completion. Excellent verbal communication skills. Ability to express verbally one’s position, plan of action, evaluation or interpretations in a professional, concise, and courteous manner. Strong writing skills to independently compose correspondence, informational material, and web page content using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.

  • Knowledge of University processes and procedures. Knowledge of and/or ability to learn, interpret, and apply CSE and UC San Diego policies, procedures, rules and regulations related to undergraduate education, admissions, graduation, transfer, and enrollment.

  • Understanding of University rules and regulations.

  • Skills in service orientation, organization, active listening, and critical thinking.

  • Ability in problem identification and reasoning. Demonstrated effective problem-solving skills; ability to identify complex situations and recommend solutions. Ability to work with minimal direction and negotiate conflicts.

  • Demonstrated strong organizational skills. The ability to gather and synthesize large amounts of complex data to generate reports and make recommendations.

  • Demonstrated ability to exercise independent initiative and sound judgment within general guidelines, with the acumen and sensitivity to identify those decisions and activities which require higher level approval, consultation, and/or group collaboration.

  • Knowledge of University-specific computer application programs and pertinent databases. Demonstrated skill in using standard and specialized office computer technology (email, database systems, spreadsheets, word processing and internet), and a commitment to regularly update and maintain technology skills. Specifically, Microsoft Office Suite and Google Apps preferred.

  • Demonstrated ability to identify issues and information requiring confidentiality (student records, conduct, personnel, etc.), along with related University policies, and the ability to maintain that confidentiality.

  • Proven ability to work in a professional, respectful manner in accordance with the UC San Diego Principles of Community.

  • Demonstrated ability to work collaboratively in a highly computerized, high volume, team-oriented environment, exercising good judgment, creativity and initiative in performance of job responsibilities. Willingness to develop new skills and knowledge as required to continue to perform effectively.

  • Demonstrated record management experience. Proven skill in developing and maintaining accurate, organized records, files and filing systems.

  • Ability to provide effective training and work direction to student staff.

SPECIAL CONDITIONS

  • Job offer is contingent on clear Background Check.

  • Overtime and occasional evenings/weekends may be required.

  • This position is eligible to work a hybrid work arrangement.

  • Cover letter required for a complete application.

  • The California Child Abuse and Neglect Reporting Act ("CANRA"), Penal Code sections 11164-11174.4) requires certain professionals, known as "mandated reporters", to report known or suspected instances of child abuse or neglect to law enforcement. This position has been identified as a "mandated reporter.

Pay Transparency Act

Annual Full Pay Range: $52,100 - $87,900 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $24.95 - $42.10

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).


If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Application Instructions

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