Job Description

Payroll Title:
Salary Range
Commensurate with Experience
Towne Centre Drive
Appointment Type:
Appointment Percent:
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Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#113172 UBAR Clinical Communications Analyst

Initial Review Date: Thu 1/20/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 12/08/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 12/20/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will remain open until filled.


The UBAR Clinical Communications Analyst will support our UBAR program. This is a high-profile position, working with Medical Directors, Clinical staff, and patients. The incumbent will provide virtual and hands on support for clinical applications used by both clinicians and patients. Some of the applications supported by this position include Haiku/Canto, Rover, MyChart/MyChart Mobile/MyChart Bedside, Vocera Edge, and other applications identified though our governance process.

The UBAR Clinical Communications Analyst will also provide support and education for both clinical staff and our patients. The incumbent will support our iPhone and iPad programs throughout the enterprise. Will establish and maintain a collaborative relationship between nursing leadership, Telecom, Vendors, and Integration Teams. Meet with staff and nurse leadership to modify or customize workflows. Collaborate and communicate between Telecom, vendors, and Integration Teams.

The UBAR Clinical Communications Analyst will also work closely with our Epic training team and other designated Epic applications team to ensure proper understanding of clinical workflows as they pertain to supported applications. The candidate will be able to communicate technical information to non-technical users.

This is an Information Services position which is part of a team that provides 24/7 problem management support.


  • Seven (7) years of related experience, education/training, OR a Bachelor’s degree in related area plus three (3) years of related experience/training.

  • Employee will be required to be certified in assigned EMR vendor's product/module within the first six (6) months of employment. Must satisfy all vendor testing requirements to be certified without needing to attend vendor's training a second time for the same class.

  • Basic understanding and knowledge of Epic EHR or other EHR systems.

  • Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.

  • Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.

  • Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.

  • Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.

  • Excellent written and verbal communication skills.

  • Dedicated team player with strong interpersonal skills.


  • Basic understanding of networking and wireless infrastructure for troubleshooting.
  • Experience as a major participant in a clinical system implementation.
  • Experience with MyChart, Haiku/Canto, M*Modal, Doximity.
  • Leading and implementing projects using Lean techniques.
  • Knowledge in the use of MDM for iOS device management. Jamf certification preferred, other MDM knowledge acceptable.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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