Transplant Assistant - Per Diem - 116674
As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.
#116674 Transplant Assistant - Per DiemExtended Deadline: Thu 7/7/2022
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
The qualifications of this position have been slightly modified as of 06/29/22.
In concert with clinical providers, the incumbent is responsible for the planning and coordination of administrative functions in the post kidney and liver transplant practice. Responsible for performing detailed office duties, including (but not limited to) registering patients, clinic and procedure appointment scheduling, authorization, and billing and insurance eligibility and verification. Serves as an administrative lead and key resource for patients, physicians, staff and inpatient/outpatient care service managers. Functions as an EXPERT for the department as a liaison between clinical and business operations.
Communicates procedures and medical evaluation times and locations with patients and family members as well as physicians, surgeons and nurse coordinators. Maintains and monitors Transplant Database. Performs a variety of other administrative duties in support of patient services. Manages and maintains complex calendars for meetings and appointments. Answer and triage incoming calls. Prepares and distributes clinic notes to referring physicians and medical records. Communicates with faculty, clinic staff, administrators, professional organizations, outside agencies (i.e., insurance companies, community medical groups). Performs other related duties as assigned.
High school diploma or GED.
Minimum of one (1) year of customer service experience.
Demonstrated Healthcare experience.
Advanced skills in problem identification. Advanced analytical/problem-solving skills.
Proficient computer skills and basic skill in MS Office, using Word and Excel.
Must have excellent customer service and communication skills with the ability to communicate clearly both verbally and in writing.
Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
- Associate's degree or combination of education and experience.
- Knowledge of medical center processes, protocols and procedures.
- Experience performing technical, specialized, complex office administrative work requiring the use of independent judgment.
- Formal training in medical terminology.
- Working knowledge of Epic EMR.
- Patient scheduling experience.
- Bilingual - Spanish.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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