Job Description

Payroll Title:
OPHTHALMOLOGY/ Shiley Clinical Services
Hiring Salary Range
$24.68 - $30.67 / Hour
Perlman Clinic
Appointment Type:
Appointment Percent:
EX Contract
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#120297 Surgical Financial Counselor

Filing Deadline: Wed 12/7/2022

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 11/28/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 12/07/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The Department of Ophthalmology is comprised of 30 faculty physicians and scientists, 10 resident physicians, and 13 (include clinical and research) post-doctoral physicians and scientists and over 150 staff with 6 divisions - Glaucoma, Retina, Cornea & Refractive Surgery, Pediatrics, Oculoplastics, and Neuro-ophthalmology. Clinical services are provided at the Shiley Eye Center, Ratner Eye Center, Perlman Oculoplastics, Hillcrest Eye Center. The Department of Ophthalmology has the largest single outpatient clinic at the University of California, San Diego with over 110,000 visits annually. Additionally, over 5400 surgical cases are performed.

The Department of Ophthalmology is rapidly growing and looking to expand its practice at the Shiley Eye Center and in regional satellites, including possible acquisition of existing practices.

Under general supervision of the Financial Services Supervisor, incumbent serves as the patient financial counselor for all surgical procedures being scheduled for the Department of Ophthalmology. The position will have primary duties and responsibilities to: ensure smooth flow of authorizations; interface with data entry for the authorizations obtained by surgical prior authorization team and be able to perform prior authorization as needed; identify and resolve systemic issues with surgical scheduling as they arise. This position is responsible for facilitating the processing of authorizations associated with orders placed in EPIC. This position works closely with our surgeons, nurse practitioners, Attending physicians, Ophthalmic Technicians and internal department personnel to ensure that all required information has been received and that it is in EPIC.


  • Demonstrated high level, administrative experience in a clinical and academic setting. Demonstrated ability to perform at a high level of proficiency and competency.

  • Graduation from high school and three (3) years of appropriate experience including one (1) year of supervisory or mentoring experience where applicable; or an equivalent combination of education and experience; and skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position.

  • Advanced organizational skills to meet many concurrent deadlines on a variety of projects. Must be able to prioritize workload while keeping functions in perspective and to encourage others to work with you to complete projects.

  • Extensive knowledge of medical, surgical and anatomical terminology.

  • Strong organizational skills, including assisting in the development of objectives and policies.

  • Excellent communication skills to obtain and impart information via the telephone, electronic mail and in person.

  • Ability to work independently, and control own schedule, and produce results.

  • Must be a team player who openly develop lines of communication with others.

  • Demonstrated skill in software applications, such as word processing and spreadsheet creation.

  • Proven experience with authorizations for clinic visits and surgeries.

  • Experience working with all levels of management.


  • General knowledge of contractual relationships between UCSD and various Payors.
  • Knowledge of UCSD policies and procedures, including computer knowledge of the EPIC system and subsystems.


  • Employment is subject to a criminal background check.
  • Must be willing to work occasional overtime and weekends as needed.
  • Work Location: Shiley Eye Center and Perlman Oculoplastics.
  • Satellite clinics as necessary.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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