Job Description

Payroll Title:
Hiring Salary Range
$43,900 - $55,900 / Year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon - Fri

#116255 Student Success Coach

Filing Deadline: Wed 5/25/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 5/14/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 5/25/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


If you’re a high energy, student centered, highly organized student affairs professional looking to have an impact on the retention and success of hundreds of students, we’d love to have you join our team. Initiated in Fall 2016, the Student Success Coaching Program (SSCP) operates out of a strengths based framework to provide holistic support for students who are the first in their families to attend college. We need intentional, caring, innovative and passionate professionals to help students achieve their personal, professional and academic goals. In the six years since the program started, SSCP has worked with thousands of students through their entire UC San Diego journey to graduation.

With direction from the Assistant Director, Student Success Programs and Senior Success Coaches, the Success Coach is a member of a team that uses proactive and appreciative approaches to provide personalized individual and group support to help students succeed at UC San Diego.

The Success Coach will work individually with incoming and continuing first-generation students to facilitate student success, retention, and campus integration through targeted outreach, coaching, mentoring, and monitoring of study management plans while connecting students to specific high impact practices that exist across the campus.

The Success Coach functions to provide non-cognitive skill building and holistic direction in individual and group formats and directs students to campus and community resources that will assist students in maintaining or enhancing academic success. The Success Coach will serve as a liaison to services and resources on campus and works in direct collaboration with UCSD’s seven undergraduate colleges and their academic, student affairs, and residence life units as well as with fellow departments in the Student Retention and Success Unit.

To learn more about SSCP, please visit:

Cover letter required for a complete application.


  • Bachelor’s degree with major emphasis in a related field and two years of related experience in a college-level student support services, preferably in a learning skills service, or an equivalent combination of education and experience; knowledge and abilities essential to the successful performance of the duties assigned to the position. A Master's degree in a related field may be substituted for one year of the required experience.

  • Knowledge of the theories and practice of counseling, learning, human and career development. Knowledge of theories and principles of higher education and student development, with ability to interpret and implement policies and procedures. Skilled in student development, counseling, and leadership theories; verified ability to develop positive mentoring/coaching relationships with a diverse student population.

  • Knowledge of personal growth and development areas, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.

  • Knowledge of the methodologies used to enhance student achievement. Proven skill using effective pedagogical strategies for designing, planning, and implementing academic support programs for underrepresented, multicultural and other non-traditional college students.

  • Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.

  • Knowledge and experience in analyzing problems and identifying solutions for problem-solving; skills and experience in developing and administering programs.

  • Familiarity with research methodologies and research designs. Demonstrated ability to work compile and analyze data, and prepare summary and or statistical reports and instructional materials with attention to detail and accuracy.

  • Knowledge of University, college, and major requirements, policies and procedures, including policies on handling student records and confidential documents.

  • Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.

  • Excellent oral and written communication skills including tact, diplomacy, and confidentiality, with ability to maintain a calm and professional demeanor while interacting with a variety of individuals and groups at all levels of the university community from diverse socio-economic to cultural/ethnic backgrounds.

  • Verified skill in the development, implementation and evaluation of educational, cultural, and social programs in a higher education environment that reflect the needs of a diverse student population.

  • Strong organizational skills with ability to set priorities, multi-task and meet deadlines and goals. Aptitude to work independently, with minimal direction, in a fast-paced environment with frequent interruptions and changing priorities.

  • Solid analytical skills for identifying areas for improvement and developing innovative solutions. Ability to recognize problems, conflicts or impact to others, research options, present alternatives, implement solutions and follow through to ensure goals are met.

  • Demonstrated presentation skills and experience conducting courses, workshops and seminars to various audiences. Knowledge of outreach strategies, and program evaluation techniques.

  • Demonstrated ability to use standard office computer technology, complete internet research and utilize web based and campus administrative computing systems, and the ability to enhance and maintain those skills as required.


  • Overtime, evening and/or weekend work may be required to participate in programming to accommodate student schedules & campus events.

  • Must have access to reliable transportation to attend off campus events and meetings.

  • Background check required.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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