Student Services Advisor - 125892
#125892 Student Services AdvisorExtended Deadline: Mon 12/11/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 10/11/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/20/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Job posting will remain open until a suitable candidate has been identified.
Under the general direction of the Manager of Graduate Advising and as part of the MS advising team, the incumbent is responsible for the administrative management of student-related activities and other educational matters pertaining to the Master of Science (M.S.) program in the Department of Electrical and Computer Engineering. There are currently approximately 600 enrolled M.S. students and 300 Ph.D. students, and annual continued growth is expected.
Responsibilities include but are not limited to M.S. student curriculum advising, M.S. student academic monitoring, M.S. student matriculation and graduation, the TA hiring process, management of TA/Reader/Tutor allocations, management of the TA English language testing process, and coordination of the M.S. comprehensive examination.
Also responsible for curriculum development for the M.S. program with thirteen disciplines of study, compliance with Graduate Division rules & regulations regarding achieving an advanced degree, working closely with faculty/administration to resolve program deviations, preparing written and electronic material about the graduate program for university wide and global distribution, maintaining graduate student databases and spreadsheets, assisting with designing, authoring and maintaining graduate web pages, assisting with financial analysis and planning for graduate program, partnering with faculty in program planning and resource development, and serving as departmental liaison at both on and off-campus meetings.
Responsible for independent development of time-saving protocols and structural organization as it relates to the above duties. Applies professional student services concepts. Provides varied student services to students, faculty, and department / school / college management. Works on moderately complex issues. Receives assistance on more complex issues.
Knowledge of advising and counseling techniques.
Knowledge of University-specific computer application programs and pertinent databases.
Knowledge of University processes and procedures.
Understanding of University rules and regulations.
Effective interpersonal skills.
Skills in service orientation, organization, active listening, and critical thinking.
Ability in problem identification and reasoning.
Ability to multi-task; verbal and written communication skills.
Basic knowledge of student immigration and visa processes pertaining to international students and scholars.
Ability to work independently or collaboratively in a highly computerized, high-volume team-orientated environment, exercising good judgment, creativity and initiative in performance of job responsibilities.
Skills and knowledge to identify, gather, and analyze information (including statistical material) into meaningful reports and/or documents. Ability to analyze complex policies and regulations and exercise sound judgment in their application.
Proven knowledge of computer systems and software including electronic mail, internet/intranet databases, spreadsheets, and word processing. Ability to use software to develop complex information sources and to produce a wide variety of reports. Ability to interpret and compile data and academic material and provide detailed statistical reports or adapt it for presentation in brochures, flyers and general catalog. Ability to locate and utilize research/resource material.
Ability to interact with and clarify procedures for faculty by means of collecting research, and development and management of new policies as needed.
Experience in or knowledge of administering student affairs issues related to the graduate programs and curricula. Experience in analyzing academic records, materials, organizing information, and working with program directors and/or advisors.
Proven ability to effectively listen, advise and counsel students on University and Department program offerings, policies, procedures, curricular requirements. Sensitive to students needs and concerns; able to deal with stressful and unpleasant situations without losing composure.
Job offer is contingent on clear Background Check.
Occasional evenings and weekends may be required.
Overtime may be required.
Pay Transparency Act
Annual Full Pay Range: $37,900 - $85,300 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $18.15 - $40.85
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
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The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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