DEPARTMENT OVERVIEW

Human Resources advances a culture of inclusion and innovation by attracting top talent, building a high-performing workforce, developing skilled leaders, and fostering a vibrant and engaging climate for the people of UC San Diego. We provide campus employees with the full range of personnel services and participate in systemwide policy and decision-making. Human Resources includes CHRO Administration, Business and Fiscal Operations, and seven functional domains: Talent Solutions; People Programs and Rewards; HR Strategy and Policy; People Support; Organization Effectiveness; Data, Systems and Processes; and Strategic Consulting, Assessments and Analytics.

Organization Effectiveness is the domain of Campus Human Resources that includes the Communications and Engagement, Knowledge Management, Organizational Development and Staff Learning and Development functions. This area is responsible for helping frame and drive the Chief Human Resource Officer's (CHRO) strategy within HR and across campus, planning and leading organizational transformation, ensuring that employees have the knowledge skills needed to operate effectively and efficiently, developing highly effective leaders, supporting change management strategies, creating a knowledge management ecosystem for staff, developing and deploying communications strategy and tools for the staff audience, and supporting staff engagement within HR and across campus in furthering the five anchors of the UC San Diego People Proposition: Equity, Care, Growth, Purpose and Inclusion.

POSITION DESCRIPTION

Are you ready to be at the forefront of a transformative journey that will redefine the landscape of HR services within our organization? We are seeking a visionary and accomplished Organizational Consultant to spearhead a complex and impactful initiative aimed at reshaping the future of our HR services and resources. In this pivotal role, you will take the lead in transitioning our current HR service model into a seamlessly integrated system, all while championing our commitment to continuous improvement, operational excellence, and putting people at the heart of everything we do. By aligning our HR service delivery model with the University’s strategic goals and our UC San Diego People Proposition (grounding in its anchors of equity, inclusion, care, growth and purpose) your work will directly enhance the client experience and drive organizational effectiveness. As a trusted leader, you will collaborate with senior management, engage with diverse stakeholders, and leverage data-driven insights to craft a comprehensive integration strategy that fosters equity and inclusion. This is your chance to make a lasting impact on our organization, shape its future, and champion an environment where innovation thrives. Join us in this dynamic role as we embark on an exciting journey to redefine HR excellence.

As an organizational consultant, this role will play a critical role in transitioning the balance of the organization's HR services and resources from a largely decentralized model to a more strategically integrated model, as well as supporting our continuous improvement efforts more generally. This transformation aims to enhance client experience and effectiveness, streamline processes and reduce administrative roadblocks, increase consistency, and optimize resource allocation across the organization. This role will be responsible for planning, implementing, and overseeing the multi-year alignment and integration roadmap and ensuring a seamless transition, grounded in partnership with diverse stakeholders and support for the organization's strategic goals.

Project LeadershipIndependently use and apply a wide-range of advanced organizational development professional concepts and organization objectives to resolve complex organizational development, design and effectiveness issues. Collaborate with senior leadership to define the vision, objectives, and benefits of integrated HR services, and develop sustainable models and strategies for its near- and long-term success. Develop a comprehensive integration strategy for overall project approach and timeline, execution, change management and key stakeholder identification and engagement. Lead the end-to-end execution of integration and complementary initiatives, including planning, resource allocation, progress tracking, and issue resolution. Serve as the main point of contact for project stakeholders and ensure alignment with project objectives. Ensure initiatives are conducted with a focus on equity and inclusion, ensuring that the needs and perspectives of diverse stakeholders are heard and addressed. Balance multiple critical and complex dependencies and competing priorities. Identify and deliver creative solutions to maximizing project and organizational resources, while effectively balancing opportunities for innovation and strategic risk management.

Stakeholder Alignment and EngagementIdentify and build strong relationships with key stakeholders, including HR leadership, department heads, and cross-functional teams, from different units and departments to gather input, understand diverse perspectives and priorities, address concerns, and build support for the integration initiative. Collaborate to define project scope, expectations, and desired outcomes, ensuring alignment with broader evolving organizational goals. Conduct both formal and informal interviews to map landscape of employee and people leader experience and needs. Build coalition and buy-in across a landscape of intersecting priorities and varied perspectives. Learn many of the organizational languages, cultures and needs of client and partner groups to foster deep mutual understanding, addressing barriers to collaboration and ensuring all voices are heard. Anticipate and address obstacles to effective collaboration. Help further the full realization of the UC San Diego People Proposition. Develop and execute a change management plan and playbook that accounts for diverse employee and people leader experiences and includes communication strategies, training programs, and ongoing support to facilitate a smooth transition for employees and managers. Communicate the benefits of the new HR model and manage expectations throughout the process.

Assessment, Data-Driven Insights, and Performance MeasurementExercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. Regularly work on highly complex issues of strategic engagements where analysis of circumstances and information requires an in-depth evaluation of factors. Collaborate with HR teams to establish robust and sustainable data analytics frameworks to guide planning for new integrations, support effective transitions that center the employee and people leader experience in client areas, and evaluate ongoing successes and opportunities to inform continuous improvement. Leverage data insights to make informed decisions and recommendations for process enhancements, resource allocation, opportunities to enhance inclusion and belonging, and strategic workforce planning. Conduct a thorough analysis of existing HR processes, systems, and resources in the current model, such as recruitment, onboarding, compensation, and performance management. Collaborate with governance and improvement teams to design streamlined and standardized processes for HR functions, ensuring efficient utilization of resources and improved service delivery to drive operational excellence. Proactively identify and mitigate potential project risks, ensuring that the integration process is executed in compliance with legal, regulatory, and University policies. Develop contingency plans and manage potential roadblocks effectively in a complex context of competing priorities.

QUALIFICATIONS

• Bachelor's degree in related area or an equivalent combination of experience/training. Advanced degree preferred.

• Advanced knowledge of the organizational development and effectiveness field, theories and models to assess, design and implement customized, strategic organization interventions.

• Proven knowledge of the consulting process to effectively lead engagements from inception to conclusion. Ability to focus on priorities, strategies, and vision.

• Strong consulting, facilitation, relationship building, and strategic thinking skills. Demonstrated skill consulting to managers and groups at all levels.

• Demonstrated strong analytical, problem-solving, project planning and implementation skills. Demonstrated ability to learn quickly, reason, synthesize and generalize based on information obtained. Sound judgment and ability to draw unbiased conclusions.

• Strong verbal, written communication and presentation skills. Ability to coach, facilitate and influence people at all levels. Ability to persuade through both logic and appeal to positive motivations.

• Demonstrated competency and commitment to equity, diversity and inclusion.

SPECIAL CONDITIONS

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Must have access to reliable transportation.

• This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.