Room Service Attendant - 121757
#121757 Room Service AttendantExtended Review Date: Tue 5/30/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 02/28/2023 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 03/10/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Please note that this position is a part-time appointment with hours flexing up to full time.
As an essential member of Nutrition Services, the Room Service Attendant (RSA) is dedicated to providing exceptional quality and service to patients on the assigned inpatient floor. The RSA is the designated meal service contact for patients, ensuring all service interactions are to UCSD Health System standards of excellence for quality, professionalism, and friendliness. Under general supervision, provides high quality, personalized customer service with focused attention to detail. Obtains and honors patient food selections and preferences. Delivers meals, snacks, and beverages in a timely fashion.
Accurately follows appropriate patient identification procedures and diet orders. Utilizes current food service ordering software and technology with proficiency. Independently manages time with the utmost efficiency, and responds promptly to patient telephone requests. Responsible for handling all concerns related to meal service, verifying accuracy of orders, quality of presentation, and the provision of solutions through service recovery. Strives to meet and exceed patient and Health System expectations. Adheres to departmental policies and procedures. Upholds the Health System core values and CARING standards. Performs other related duties as assigned.
Two (2) years of professional experience in a quality food or hospitality service operation, or institutional food service role; or an equivalent combination of education (High School Diploma/GED) and experience.
Must possess the knowledge and abilities essential to the successful performance of the assigned position.
Ability to set and deliver quality meal service as ordered, on time, hot and in accordance with hospital standards.
Proven food and beverage knowledge. Thorough knowledge of quality food service techniques and standards.
Must be fluent in English (reading, writing and speaking).
Exhibits a professional attitude. Must be well-versed in hospitality, attention to detail, and quality control.
Must maintain confidentiality at all times and remain calm in stressful situations.
- Degree in Nutrition or related field.
- Training in food and/or hospitality services.
- Room service experience.
- Ability to work flexible locations and schedules, to include weekends and holidays.
- Constant standing, walking and bending. Ability to lift and carry food service trays.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $46,646 - $58,026 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $22.34 - $27.79
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
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Job Reference #: 121757