Job Description

Payroll Title:
BLANK AST 3
Department:
HOUSING/DINING/HOSPITALITY
Hiring Salary Range
$24.68 - $25.81 / Hour
Worksite:
Campus
Appointment Type:
Career
Appointment Percent:
100%
Union:
CX Contract
Total Openings:
2
Work Schedule:
Days, 8 hrs/day, Mon-Fri, 8am-4:30pm

#114041 Resident Relations Coordinator

Filing Deadline: Fri 1/28/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 1/19/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 1/28/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Responsible for Graduate and Family Housing resident relations and services, programming, and resident assignments throughout the calendar year. Responsible to assist supervisor in coordination, as needed, of all facets of Graduate and Family Housing Program and Residential Success and Community Development programs. Provide high-level administrative support on a wide variety of complex and sensitive issues. Make operational decisions in absence of supervisor. Supervise, hire, train, evaluate, and discipline office student staff as related to these programs.

Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department consisting of 7 divisions, with over 700 career employees, 1000 to 1200 student employees and an annual operating budget greater than $200 million. HDH provides housing for approximately 18,000 undergraduates, grad students, faculty, staff and their families in over 400 buildings covering over 8 million sq. ft. HDH is in the midst of implementing an aggressive building plan which added 10,000 new beds in the next 10 years and will almost double our square footage by 2032.

Currently, HDH houses 38% of UCSD’s enrolled students with a goal of housing 65% by 2032. HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services and catering services to residents, students, faculty, staff, and campus visitors.

Housing/Dining/Hospitality commits to facilitating an equitable, diverse and inclusive environment, fostering a sense of belonging for our students and staff. As HDH we understand, each unique individual with their varied thoughts and experiences is what makes our department strong. Aligning with UC San Diego’s Office for Equity, Diversity, and Inclusion strategic goals, Housing/Dining/Hospitality is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.

  • Variable schedule to include occasional overtime and weekends to meet heavy workload periods.

QUALIFICATIONS

  • Previous experience in higher education student housing, property management or extended/overnight stay environment. Ability to arrange housing logistics such as room reservations, emergency accommodations, move-ins, etc.

  • Strong creative and analytical skills to provide solutions which address issues within all functional areas of responsibility.

  • Skill in managing projects by planning, organizing, prioritizing, and monitoring work for the purposes of delivering a specific output.

  • Demonstrated effective interpersonal skills in communicating with individuals and groups of diverse cultural and ethnic backgrounds and in working with staff at all levels in an academic environment or large organization. Proven customer service and customer relations experience.

  • Demonstrated effectiveness as a facilitator in promoting effective communication with individuals and groups.

  • Proven ability to work independently and to compile and analyze data, independently perform moderately complex administrative duties on a regular basis, etc.

  • Proven interpersonal and communication skills, both oral and written, including knowledge of correct English grammar, spelling, punctuation and usage.

  • Proven ability to exercise tact, mature judgment, confidentiality, diplomacy and flexibility to promote positive working relationships and job effectiveness.

  • Proven ability to use Microsoft Suite (Word, Access, Excel, Publisher and Outlook)

  • Proven skill to conceptualize, organize, and arrange medium to large term administrative or housing related projects.

  • Demonstrated ability to maintain confidentiality.

  • Demonstrated ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines.

  • Skill and ability to analyze, plan, develop, coordinate and implement office systems to ensure efficient operation. Proven ability to organize a continuous flow of work in a timely manner while meeting deadlines and with close attention to detail.

SPECIAL CONDITIONS

  • Job offer is contingent upon satisfactory clearance based on Background Check results.

  • If driving a university vehicle, must have current California Driver license, maintain good driving record and participate in the DMV pull program.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce. Click here for Details


Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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