Job Description

Payroll Title:
OPC Surgery Clinic
Salary Range
Commensurate with Experience
Hillcrest Medical Center
Appointment Type:
Appointment Percent:
EX Contract
Total Openings:
Work Schedule:
Days, 8 Hour Shifts, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#116480 Referral Coordinator

Filing Deadline: Wed 7/13/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 5/25/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 6/3/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Under the general supervision, provides administrative referral service coordination functions to the clinic or department. Provides referral and authorization services to the benefit of the patient's medical necessities as directed by a physician(s). Provides direction to physicians, staff, and patients of authorizations allowed by health care plans. Monitors and maintainsall referral and authorization activity and utilizes methods to track progress of referrals and authorizations to meet office and health plan requirement and deadlines. Utilizes reports to indicate and track pertinent information. Serves as a liaison to health plans, departments, internal and external business offices, and other departments. Maintains constant communication with department individuals and patients. Prepares reports, tracks data, and prepares presentations for clinic and department about referral activity protocols, health plan requirements and changes. Monitors compliance of requirements. Other admin duties as assigned for the department.


  • Three (3) years of related experience.

  • Previous registration/patient access/insurance verification experience in a large complex healthcare setting.

  • Possesses superb customer service skills.

  • Ability to interact effectively with the public, including patients, visitors, clinical and support staff.

  • Possess a thorough working knowledge of third party insurance payers and Federal/State publicprograms.

  • Ability to multi-task, demonstrate proficiency in computer skills and exhibit excellence in written and verbal communication.


  • Knowledge of EPIC.
  • Experience with all UCSD contracted MCal referral processes, Government (TriCare) referral processes and knowledge of DME requirements.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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