Job Description

Payroll Title:
Salary Range
Commensurate with Experience
Towne Centre Drive
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hour shifts, Monday - Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#118791 Program Manager - Hybrid/Remote

Filing Deadline: Fri 9/30/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

Special Selection Applicants: Apply by 09/23/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite at Towne Centre Drive and remote.


UC San Diego Health is world-renown for its innovation and excellence. The Information Systems (IS) Clinical Applications PMO team supports promising and proven technology and innovative stakeholders to guide their technology out of the development realm, and into the clinic for real-world validation. IS seeks an experienced and organized Program Manager with a talent for planning complex healthcare and technology projects, problem-solving, forecasting, and navigating uncharted territory with limited supervision. It is your opportunity to join a team in a fast-paced environment and contribute to UC San Diego Health’s mission to deliver outstanding patient care through commitment to the community, groundbreaking research and inspired teaching. This is a busy and complex position requiring a high level of judgment, initiative, and follow-through.

Ideal candidates will have a passion for healthcare, the pulse of the healthcare technology- especially Epic and its modules, and the know-how to talk to, and interface with, brilliant stakeholders.

This position represents the IS Project Management Office and interacts daily with executives and senior leaders from UC San Diego Professional schools, Campus and Health System. This is a continuing position reporting to the Portfolio Manager of Applications Project Management and has direct supervisory responsibilities.

Manages programs and oversees component projects to ensure program budget, schedule, scope and performance requirements are met. Manages and mentors Project Managers, evaluating project and program performances and providing project and program management delivery best practices. Manages continuous improvement for project management delivery.


  • Collaborates with all levels of enterprise business sponsors (executive to managers) to determine user requirements/project criticality/risk/urgency.
  • Assignment and management of projects and project managers.
  • Works with Portfolio Management (PMO) to coordinate assignment and availability of appropriate resources and tools for projects/programs.
  • Prepares and executes program plans to align the program outcomes with stakeholder expectations and standards. Ensures appropriate program and project governance is in place.
  • Develops and effectively manages program budgets and track costs. Assists in the development of annual operating and capital budgets, monitors and analyzes performance and productivity and implements necessary corrective plans. Collaborates with other departments in budget preparation, determining capital priorities, monitoring and analyzing trends.
  • Maintains a program level schedule and critical path that allows drill down to project level schedules. All interfaces among component projects and those external to the program are identified, tracked, and controlled.
  • Manages program risks and issues, determining a course of action, considering constraints and objectives enabling continued program progress.
  • Responsible for the projects within a program and individual projects as required.
  • Captures and reports program status and data in the PMIS. Ensure PMIS program data accuracy, timeliness and integrity, (e.g. schedule, cost, resources, risks).
  • Manage program change in accordance with the change management process to control scope, quality, schedule, cost, benefits, and contracts.
  • Establish alliances with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the program.
  • Assembles, advises, evaluates, restructures and coaches project/program teams in a complex environment and those project managers assigned.
  • Communicates PMO vision and efforts with senior leadership for programs.
  • Responsible for career development of PMs. Evaluates employee and department performance against established goals and objectives.


  • Nine (9) or more years of relevant experience - project management, large-scale and complex projects and programs, and project management applications (e.g., Microsoft Project Pro/Server, Clarity, Primavera, Service Now OR a Bachelor's Degree in technology, business administration; or a related field; and/or an equivalent combination of experience/training plus five (5) or more years of relevant experience - project management, large-scale and complex projects and programs, and project management applications (e.g., Clarity & Service Now).

  • Demonstrated experience and proven success in managing large enterprise stretching projects.


  • Management experience.
  • PMP or PgMP Project Management Institute certification.
  • Epic proficiency/certification in Ambulatory and/or Inpatient.
  • Vendor management experience.
  • Experience with Clarity PPM.
  • Experience managing project teams working with Epic and/or other EMR systems and their associated modules and reporting environments.
  • Experience managing project teams working with systems that integrate with Epic and suite of modules.
  • Experience managing cross-functional technical project teams working with IT infrastructure and technology, such as servers, networking, cabling, AD, Single Sign-On, standard Epic hardware and peripheral requirements and citrix.
  • Experience with successful implementation of SaaS.
  • Agile or Scrum experience.
  • Experience with leading implementation of project management best practices and frameworks such as PMI or CMMI.
  • Demonstrated Healthcare industry experience.
  • Experience implementing large scale clinical IT solutions.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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