Job Description

Payroll Title:
Hiring Salary Range
$57,000 - $60,000 /year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday - Friday

#116230 Program Manager, CSI Communication and Leadership

Filing Deadline: Fri 5/20/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 05/10/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 05/20/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Under the general supervision of the Associate Director, Communication and Leadership and Community Service, the Program Manager for CSI-Communication and Leadership is responsible for planning and managing a broad range of programming functions related to the mission and goals of CSI-Communication and Leadership. The Program Manager is responsible for the outreach and marketing of programs and initiatives, working with the Associate Director on short- and long-term strategic goals, making recommendations on current programs and new initiatives, interpreting policy and procedure, and collaborating on budgetary decisions.

The Program Manager is responsible for developing, implementing, and assessing communication and leadership development programs, services, and initiatives that address interpersonal, intergroup, and professional communication skills; awareness and knowledge of diversity, equity, inclusion, and social justice; and public speaking skills and presentation skills; and other leadership skills. The Program Manager is responsible for facilitating programs, seminars, and workshops to supplement students’ academic coursework and promote a holistic educational experience. This position works collaboratively with the seven colleges, student affairs, academic departments, campus units, student organizations, and existing student development programs to meet the social, personal, and professional development needs and interests of a diverse student body.

Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.


  • Thorough knowledge of Student Affairs / Student Life specialization. Demonstrated theoretical and practical knowledge of student development, communication, leadership, and diversity. Substantial experience translating theory to practice in the delivery of co-curricular programs and advising.

  • High level of skill and experience in public speaking, group dynamics, facilitation, and training. Proven experience in planning, developing, and facilitating workshops, trainings, dialogues, and other programming on topics of interpersonal, intergroup, and professional communication skills; dialogue and cross-cultural competencies, awareness and knowledge of diversity, equity, inclusion, and social justice; public speaking skills and presentation skills; and other leadership skills.

  • Strong coaching and instructional skills, organizational abilities, attention to detail, and the ability to quickly assess the program effectiveness and student learning.

  • Demonstrated abilities to make presentations to both large and small groups and to communicate effectively on a one-to-one basis.

  • Knowledge and experience in the field of diversity, equity, and inclusion, including an understanding of the historical and social context of diversity, equity, and inclusion, and of the complexities of the intersections of identities including, but not limited to, race, ethnicity, gender, religious affiliation, sexual orientation, and class background.

  • Experience working with diverse populations, including first-generation college students, historically underrepresented students, international students, and transfer students. Ability to assess the needs of various student populations with respect to leadership development.

  • Abilities in project management, problem identification and reasoning skills. Self-motivated and able to manage independent projects, as well as to collaborate effectively with others. Ability to assess the needs and implement programs and services that address student development, communication, and leadership skills using data-driven decision-making.

  • Thorough knowledge of advising and counseling techniques. Ability to communicate effectively within one-to-one and group settings, using inclusive language and practices that take into account differences in diverse, ethnic, socioeconomic, cultural, language, educational, and professional backgrounds and in relation to multiple dimensions, including history, values, politics, communication styles, economy, beliefs, and practices.

  • Understands cultural differences in verbal and nonverbal communication and the ability to skillfully negotiate a shared understanding based on those differences. Ability to interpret intercultural experiences from one’s own perspectives and the perspectives of others with the ability to act in a supportive manner that recognizes the meaning, making and feelings of other individuals and groups. Also includes the ability to evaluate, apply, and facilitate diverse perspectives to complex issues in the face of multiple and possibly conflicting points of view.

  • Highly effective written, oral, interpersonal, group, and cross-cultural communication skills including tact, diplomacy, and confidentiality, while interacting with a variety of individuals and groups at all levels of the university community from diverse socio-economic to cultural/ethnic backgrounds. Ability to produce clear, comprehensive written documents and reports in a timely manner.

  • Ability to develop original ideas to solve problems.

  • Ability to prepare and manage budgets

  • Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.

  • Working knowledge of computer applications including word-processing, spreadsheet, presentation, and electronic mail applications, in order to perform all administrative responsibilities associated with the position.


  • Occasional evenings and weekends may be required.

  • This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy and to complete and submit the required reports to the UC San Diego Police Department without delay.

  • Job offer is contingent upon satisfactory clearance based on Background Check results.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.

This position is eligible for full benefits first day of hire:
a) Health/Dental/Vision Insurance.
b) Vacation/holidays (15 vacation days & 14 paid holidays a year).
c) Work/Life Balance.
d) UC Retirement Plan
e) Pet insurance.

For more information about UCSD Benefits and Work/Life.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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