DESCRIPTION

As operator of both color and black/white high-end digital presses and using basic principles and procedural methods of the printing industry, the Production Services Assistant II will perform print jobs as a trained iGen (Xerox) operator according to industry and manufacturer specifications. Interpret customer specifications, and using knowledge of color digital press processes, determine best methods for production of printing orders. Perform daily maintenance and calibration of color and black and white digital presses. Troubleshoot to determine cause and correction of printing artifacts. Participate in formal and informal training sessions to maintain full qualification as an operator on all digital presses. Coordinate all phases of final print requests through bindery operations. Work with the Bookstore to produce all course reader materials sold by the Bookstore.

Contact support when machines break down or are not performing according to specifications. Communicate any and all malfunctions to the Support Technician to resolve problems that exist. Work with Support and Repair Technicians to ensure that the digital printing press is performing optimally. Complete service call log documenting date, time and response of the service called. Identify, clean, scan and store digitized documents (and hardcopy files) according to department procedures and customer requirements. Work with computerized applications such as: Make Ready and Photoshop to remove artifacts and spots that may appear in the digitized file. Set job up for efficient production to meet customer requirements. Determine use of additional equipment needed for jobs, including addressing, insertion and bindery equipment. Remain up to date on software and programming changes.

Provide bindery, finishing and addressing services within the Imprints production center. Bind and finish all ordered products including, but not limited to booklets, books, pamphlets, circulations, newsletters, forms, letters, notices, engineering drawings, etc. Operate binding and finishing equipment including, but not limited to folders, perfect binder, booklet maker, cutter, creaser, slitter, puncher, stitcher, various binders, padding press and shrink wrap machine. Maintain adequate levels of all materials and supplies associated with assigned job responsibilities at established levels or minimums. Record accurate usage counts and maintain perpetual inventory levels. Assist with inventory counting processes to complete periodic inventory counts and audits as needed. Enter all material transactions including waste to MIS - PrintSmith.

• May be required to work overtime or alternate shifts.

• May be required to work in various Triton Print and Digital Media Centers on campus.

QUALIFICATIONS

• Experience applying basic printing principles and methods to operate color and black and white digital presses. Experience in process color matching and color correction on press to meet customer requirements. Knowledge of offset printing processes, terminology, and applications.

• Proven knowledge of paper stock, paper weights, paper finishes, alternate printing substrates, bindery, and finishing types and options as they apply to print jobs and production equipment. Ability to order appropriate paper supplies for productive equipment.

• Demonstrated knowledge of scanning processes and operation, digital file management and organization.

• Experience operating various addressing, bindery and finishing equipment to produce quality finished product.

• Proven ability to perform data entry of job specifications, production information and inventory to printer systems in PrintSmith or Management Information System (MIS).

• Demonstrated experience conducting basic maintenance and calibrations of color and black and white digital presses according to manufacturer recommendations.

• Experience critically examining produced items for quality print, proper order, edge alignment and binding quality. Knowledge of problem solving techniques that support best practices in the design, set-up, execution, and production of printing jobs.

• Ability to follow written and verbal instructions to set up appropriate bindery equipment, and produce and complete jobs with a high degree of accuracy and efficiency. Ability to read and interpret customer-completed job tickets containing both check boxes and customer’s hand written instructions.

• Proven ability to operate registers, credit card transaction devices and other POS devices.

• Demonstrated experience training staff in equipment operation, setup, and safety.

• Proven experience prioritizing multiple printing projects to meet deadlines simultaneously. Knowledge of basic math skills to calculate and estimate production time (machine run time) and the cost of print jobs.

• Demonstrated ability to efficiently use general computer programs such as, but not limited to: Microsoft Word, Microsoft Excel, Outlook (email), Acrobat, and Internet applications. Ability to use online systems for timekeeping and web-to-print applications.

• Proven knowledge of business equipment such as, but not limited to: scanners, copiers, telephone, fax machines, laser printers, and calculators. Ability to enter data and job specifications into MIS system. Knowledge of computer file directories and management.

• Effective interpersonal and verbal communication skills with the ability to clearly and concisely communicate information to internal and external customers in person, on the phone, and email.

SPECIAL CONDITIONS

• DOJ/FBI and DMV background checks and clearances required prior to hire.

• Must possess and maintain a valid California Driver License. Must participate in the DMV Pull Notice Program.

• Must be Digital Press Operator qualified annually.

• Must be able to regularly lift paper boxes and paper stacks to and from hand trucks, carts, and worktables.