Principal Business and Information Systems Analyst - 125886
#125886 Principal Business and Information Systems AnalystInitial Review Date: Tue 10/24/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
Candidates hired into this position may have the ability to work hybrid or remote.
Special Selection Applicants: Apply by 10/24/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego Health Sciences is a multibillion-dollar organization that comprises three professional schools, two hospitals, 20+ graduate degree programs, and 90+ core facilities and research units all working toward fulfilling its tripartite mission. Led by the Vice Chancellor for Health Sciences, it accounts for the majority of the University’s research and philanthropic portfolios, in addition to an expanding clinical footprint that spans the San Diego region. With more than 1,700 faculty and 17,000 staff, the Health Sciences is home to nationally recognized academic and clinical programs and has been identified as one of the premier biomedical research institutions in the world. As a top-ranking, future oriented organization, UC San Diego Health Sciences offers challenging career opportunities in a fast-paced and innovative environment. The Vice Chancellor’s Office follows a progressive philosophy of career-path development for its employees.
This position will play a critical role in enhancing existing ServiceNow applications, working both independently and with process owners on highly complex tasks. The responsibilities encompass developing workflows, conducting root cause analysis, and integrating best practices in areas such as problem and change management. With a high degree of knowledge in ServiceNow, the incumbent will drive automation, innovation, and best practices, aligning delivery with organizational strategies and objectives, and maintaining a commitment to quality and excellence in Health Sciences' highly complex and highly integrated environment.
Nine years of related experience, education/training, OR a Bachelor’s degree in related area plus five years of related experience/training.
Demonstrated experience with the development, configuration, implementation and support of production and non-production ServiceNow instances.
Advanced skills associated with programming design, modification and implementation. Advanced knowledge of secure software development. Demonstrated ability to create software specifications.
Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution. Knowledge necessary to design, set up, operate and correct malfunctions involving technology systems. Experience in incident response and digital forensics, including data collection, examination and analysis.
Advanced knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
Demonstrated experience with database administration. Advanced knowledge of database management systems and standards. Knowledge relating to highly complex database system design. Advanced database querying and modeling skills working with moderately complex databases. Knowledge of conceptual database design. Skills necessary to develop procedures and standards relating to database management systems. Skills associated with implementing database enhancements that improve performance and reliability of the system at the software, hardware and operating system level.
Familiarity with logical data design and data mapping or data conversion.
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at analyzing and preventing security incidents of high complexity. Strong security skills for protecting the operating system, software, data and hardware.
Knowledge of test application code in client server environment.
Ability to write technical documentation in a clear and concise manner.
Familiarity with data quality and governance issues and requirements.
Technical skill to develop, implement and test disaster recovery functions using backup technologies.
Demonstrated project management skills.
Must pass a background check.
Pay Transparency Act
Annual Full Pay Range: $78,900 - $179,900 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $37.79 - $86.16
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.