Job Description

Payroll Title:
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Commensurate with Experience
Mission Valley
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As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#115485 Organ Family Services Specialist

Filing Deadline: Mon 10/3/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

Please note that this position is a part-time appointment

UCSD Layoff from Career Appointment: Apply by 04/04/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 04/13/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The Family Services Specialist (FSS) will focus on providing support to families in crisis and offering the option of organ and tissue donation to families. This position provides support to donor families during and after the donor family's hospital experience. Provides on-call response to potential organ donors to guide hospital staff through the process of organ donation, consent, and recovery. Assist the nurse procurement coordinators during the early stages of the donation process.

Participates and is compliant with mandatory regulatory approach and authorization training. Independently and accurately completes authorization paperwork with appropriate family member. Provides educational programs to nurse, physicians, health care providers and hospital workers, as well as the general public. Acts as a liaison at public events and education workshops related to organ and tissue donation.


  • Six (6) years of related experience, education/training, OR a Bachelor’s degree in related area plus two (2) years of related experience/training.

  • Previously demonstrated patient or family support experience.

  • Working knowledge of patient relations concepts to perform essential functions efficiently and effectively.

  • Possess excellent communication, interpersonal, and organizational skills.


  • Master’s Degree in Life Sciences, Social Sciences, Pastoral Care, or related field
  • Experience working with families in a healthcare setting
  • Experience with organ and/or tissue donation
  • Previous experience charting in an electronic medical record
  • Bilingual in English/Spanish.


  • Must be able to work flexible hours, frequent overtime, and provide on-call coverage to area hospitals.
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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