Job Description

Payroll Title:
Hiring Pay Scale
$100,000 - $155,000 / Year
Greenwich Drive
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hour shifts, Monday - Friday

#123380 Operational Efficiency Project Manager

Filing Deadline: Wed 6/7/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

Special Selection Applicants: Apply by 6/7/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite at Greenwich Drive and remote.


The Operational Efficiency Project Manager is responsible for independently leading and directing multiple projects and/or programs of medium to large size and complexity. Drives process improvement efforts and follows through on execution and institutionalizing changes for the organization. Anticipates project or program risks and plans with appropriate action to avoid or mitigate risks to project schedules, budget, deliverables, quality and staffing.

This position, in partnership with external consultancy, will initially manage projects largely supporting the redesign efforts of the Clinical Trials Office (CTO) at UCSD’s Moores Cancer Center (one of just 53 NCI-designated Comprehensive Cancer Centers in the US and the only on in San Diego County). It will drive communication and collaboration on high-profile work streams within and across the CTO, to address top priority efforts to optimize operations. This is a high-level project management position in an extremely demanding academic medical center environment that requires strong leadership and interpersonal skills, quantitative analysis and a comprehensive understanding of all elements of health care delivery.

This position is part of the UC San Diego Health operations project management office and reports directly to the Director, Operational Efficiency, which reports up to the enterprise Chief of Staff. This position will also work collaboratively with the Chief Administrative Officer of Moores Cancer Center, Executive Director of Moores for Research and Academics and the CTO leadership team.

Responsibilities include:

  • Utilize broad technical knowledge of project management, specialized knowledge of the organization’s mission/business needs, and the healthcare industry in general to manage large-scale projects and programs effectively.
  • In partnership with CTO leadership, ensures appropriate project governance is in place and used (e.g. project steering committee, change control, baseline management).
  • Develops and maintains a project/program schedule and critical path that allows drill-down to activity level schedules. All interfaces among component projects and those external to the body of work are identified, tracked, and controlled.
  • Designs and leads change management strategy for complex projects, uses adequate methodology to identify resistance, performance gaps and negotiates solutions through communication and stakeholder management skills.
  • Perform quantitative analysis of existing systems for improvement, recommend new system processes, and keep detailed reports of all structural and process changes.
  • Manages the relationships and interfaces with multiple departments by acting as a liaison with Senior Leadership and change initiative champions.
  • Supports and builds a culture promoting process improvement and efficient use of resources throughout the organization.

Desired Skills and Abilities:

  • In depth academic knowledge and applied background in clinical research philosophy.
  • Demonstrated ability to work collaboratively with other cross-functional teams and people with a wide range of educational and professional backgrounds
  • Demonstrable record of successfully managing large-scale, multidepartment change management programs and high performing teams.
  • Emotional intelligence and relationships management skills to establish collegial and productive relationships. Ability to work collaboratively and act persuasively in sensitive situations utilizing conflict management techniques.
  • Excellent ability to quickly evaluate complex issues and identify multiple options for resolution. Takes initiative and responsibility and able to solve problems when no precedent exists.
  • Data and System analytical skills and ability to evaluate associated systems and processes and glean business insights in order to improve organization-wide efficiency
  • Excellent communicator through all mediums and will all groups. Skilled in articulating complex concepts by breaking it down into simple, accurate and understandable pieces.
  • Proven ability to set goals, implement programs, and evaluate results.
  • Travel to sites and work in client designated areas as required.
  • Build and maintain superior client relations.


  • Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus five (5) years of related experience/training. Related experience in health care related field. Experience must include overseeing and managing the planning, design, and implementation of large-scale projects with significant financial targets and process improvement initiatives.

  • Thorough knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized organizational interventions.

  • Demonstrates strong analytical, problem-solving, project planning and implementation skills.

  • Applies strong verbal, written communication and presentation skills.

  • Possesses strong consulting, relationship building, and strategic thinking skills.

  • Demonstrates skill consulting to managers and groups at all levels.

  • Ability to coach, facilitate and influence people at all levels.

  • Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained. Sound judgment, ability to draw unbiased conclusions.

  • Ability to focus on priorities, strategies, and vision.

  • Knowledge of the consulting process to effectively lead engagements from inception to conclusion.

  • Ability to persuade through both logic and appeal to positive motivations.


  • Advanced degree in a related field or an equivalent combination of education and experience; MBA, MPH, MHA.

  • CAPM, PMP or PgMP Project Management Institute certification and/or other formal project management training.

  • Clinical Trials and or/Cancer Center experience.

  • Healthcare and IT industry experience.

  • Demonstrated ability to work as a leader in a collaborative environment, build consensus and promote the exchange of information amongst project team members, staff, and external units.

  • Knowledge and experience utilizing project management, change management, and process improvement methodologies in a complex environment.

  • Applied knowledge of project management best practices and frameworks such as PMI’s Body of Knowledge or System Development Lifecycle.

  • Knowledge of accreditation standards and regulations related to health care.

  • Objective, use sound judgment, evidence and knowledge to provide accurate, expert and professional advice when making decisions.


  • Must be able to work various hours and locations based on business needs.

  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $78,900 - $179,900 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $37.79 - $86.16

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

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