Job Description

Payroll Title:
Salary Range
Commensurate with Experience
Greenwich Drive
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Monday-Friday

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#113885 Manager, PG Accounts Receivable - Hybrid/Remote

Extended Deadline: Tue 5/31/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 01/10/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 01/13/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite at Greenwich Drive and remote.

This position will remain open until filled.


UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.

The Manager, UCSD Health Physician Group Accounts Receivable reports to the Assistant Director, Revenue Cycle and is responsible for planning, coordinating and managing the daily activities of the assigned follow-up teams for the UCSDH Physician Group (PG). The Manager will lead and direct the assigned teams in all aspects of claim submission, denial identification, prevention and appeals to ensure the timely processing and payment of professional claims. The Manager will monitor all established department performance and quality metrics and will adjust team priorities to address identified risks that could result in increased controllable losses or growth in accounts receivable placing the organization at risk for loss of revenue.


  • Nine (9) years of related experience in supervisor-level role with oversight of billing and collections operations in a large, multi-specialty group practice, education/training, OR a Bachelor’s degree in related area plus five (5) years of related supervisor-level role with oversight of billing and collections operations in a large, multi-specialty group practiceexperience/training.

  • Extensive knowledge of Revenue Cycle, Key Performance Indicators (KPI's) and the drivers of high-performing revenue cycle teams (AR days, cash goals, aging, denials management and controllable loss mitigation).

  • Comprehensive and thorough understanding of all elements of the revenue cycle in order to secure timely payment and minimize open accounts receivable.

  • Experience analyzing trends and adjusting priorities in order to effectively lead teams to optimal performance to meet established Key Performance indicators.

  • Metrics driven with strong analytical and project management skills.

  • Clear communication skills, both oral and written, to be able to effectively manage a team and to work with staff, faculty and outside organizations.

  • Superb customer service skills. Performs well in high pressure or stressful situations. Works effectively when direction is unclear or rapidly changing.

  • Strong proficiency with MS Office Products (Excel, Word and PowerPoint).


  • Six Sigma or other Lean Management Training.
  • Epic Certification.
  • Seven plus (7+) years of experience in a manager-level position with oversight of billing and collection operations in a large multi-specialty group practice in an Academic setting.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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