Job Description

Payroll Title:
MCC Infusion
Hiring Pay Scale
$24.68 - $30.67 / Hour
Moores Cancer Center
Appointment Type:
Appointment Percent:
EX Contract
Total Openings:
Work Schedule:
Days, 8 hr shifts, Saturday- Wednesday

#121813 Infusion Scheduling Coordinator

Extended Review Date: Fri 3/17/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 3/1/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 3/13/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Current Moores Cancer Center Infusion employees who apply by 3/6/23 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified UCSD external applicants and additional internal applicants who apply after the priority date may have further consideration pending the initial review results.


Under the supervision of the Cancer Services Infusion Scheduling Supervisor, the Infusion Scheduler is responsible for scheduling and coordinating multiple complex Infusion Center appointments including infusion, fast track and lab visits for non-oncology and oncology patients. This position works closely with patients, providers, nursing team, and leaders to schedule accurate and safe treatments for the patient and ensure the optimal patient experience.

The Infusion Scheduler communicates with patients continuously with appointment updates. They will answer incoming patient calls to schedule appointments and answer any non-clinical/ medical patient questions or triage to the appropriate staff member. They may also make outgoing phone calls to schedule subsequent infusions and remind patients of upcoming infusions.

The Infusion Scheduler is responsible for the creation of Hospital Account Records (HARs) and ensuring patient registration, demographics, and insurance information is accurate and continually updated and verified. This position is also responsible for understanding authorization requirements and referral management. The Infusion Scheduler will help direct patients to the appropriate clinical setting and facilitates patient flow. May provide additional coverage as needed in all areas, including Infusion Services Call Center and check-in support as well as a variety of clerical and administrative duties in support of daily patient services within all clinical areas.


  • Three (3) years of experience working in a large healthcare organization.

  • Prior scheduling experience.

  • Experience with patient check-in/check-out and cash handling.

  • Demonstrated experience with insurances, authorizations, and referrals.

  • Epic trained.

  • Excellent customer service skills.


  • Infusion scheduling experience.

  • Demonstrated knowledge of oncology.


  • Must be able to work various hours and locations based on business needs.

  • Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $51,532 - $64,039 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $24.68 - $30.67

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

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