Job Description

Payroll Title:
Hiring Salary Range
$85,000/year to $103,100/year
Hybrid Remote
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri

#116567 Information Systems Analyst (Hybrid)

Extended Deadline: Wed 7/6/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

This is a Contract position. This appointment may be extended or converted to career status based on the needs of the department.

The effects of the COVID-19 pandemic have impacted UC San Diego Campus hiring. UCSD Campus will continue to recruit for essential positions and we ask for your understanding and patience with our application process during this unprecedented time. For more information regarding steps we are taking to keep applicants and staff safe during this time, please click here.

UC San Diego Policy will not allow this position to receive J-1 and H-1B work visa sponsorship.

This is a hybrid position.

This position will remain open until a suitable candidate is identified.


UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County.

Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with, and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

The EMFIS team is responsible for delivering services to more than 41,000 students in the areas of Enrollment, Financial Aid, Admissions, and Student Billing. The team maintains, supports and enhances the campus student portal (Tritonlink) and staff administration tools in support of student transactions. This position will play a critical role on the EMFIS team. The position will be responsible for a combination of business systems analysis, requirements gathering, vended software configuration, and light project management. The job will entail working with stakeholders and developing specification for data integrations, test plans, and document configuration/application implementations.


  • Designs,develops,modifies,debugs,deploys and evaluates complex software and scripts. Performs complex data analysis and analyzes the design and use of complex data sources. Monitors and employs source code control techniques and configuration management. Performs complex testing of software to ensure proper operation and conformance to test plans. Implements release management. Deliver solutions based on business requirements by utilizing the native capabilities of ITS supported SAAS solutions through configuration and data integration.

  • Identifies, evaluates and develops complex systems, processes and procedures. Creates complex specifications for systems to meet end-user requirements. Develops complex user interface designs. Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements, and revising existing system and process logic issues as necessary. Documents complex software and processes. Creates project plans.

  • Troubleshoots and resolves the most complex issues. Designs and coordinates work flow of support requests, setting priorities and tracking resolution.

  • Applies advanced concepts in working on moderately complex to complex projects, including the management of structured and unstructured content. Initiates, designs and communicates with senior level personnel regarding database administration studies, summary reports and background material including approaches, trends, and sources.

  • Understands and applies industry practices, community standards and department/unit policies and procedures relating to work assignments. May serve as technical lead for a project of moderate scope.


  • Has experience building software using form-builders, workflow, and scripting. Has experience with SAAS or COTs software, such as OnBase, Kuali Build, ServiceNow, or Salesforce.

  • Experience in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining, and supporting application software. Understand the difference between waterfall and agile project management practices and when to use these methodologies.

  • Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs. Experience in conducting requirement gathering sessions and documenting requirements.

  • Advanced database querying and modeling skills with moderately complex databases. Has solid experience in writing SQL statements and creating database tables, views, and indexes.

  • Ability to develop test plans, test cases, quality plans, and test results. Lead end-users through testing cycles that include user's conference room test, integration test, and performance test.

  • Interpersonal skills that are sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. A key to success in this job is the ability to communicate orally, write, and work across IT departments and business organizations.


  • Has experience with building applications using OnBase’s Unity Forms, Workflow, and API.

  • Has experience creating document using Balsamiq, Lucidchart and ProMapp tools


  • Job offer is contingent upon satisfactory clearance based on Background Check results.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce. Click here for Details

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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