DESCRIPTION

Under the direction of Executive Director of Student Success and the Director of the IDEA Engineering Student Center, the Assistant Director will oversee administration and management of several IDEA Engineering Student Center undergraduate programs, including the Engineering Learning Communities program, the Orientation to Engineering courses, the Jacobs School Early Warning Intervention System, the IDEA Engineering Learning Center, and the Summer Engineering Institute. The position includes the design, development, and implementation of programs and services to meet the academic support needs of undergraduate students in Jacobs School of Engineering. The incumbent will also maintain liaison with all Jacobs School academic departments/units, engineering faculty who teach lower and upper division courses, and campus units that are involved in activities related to student retention and success.

The Assistant Director manages recruitment, selection, training and supervision student staff. Supports the coordinators of the office's other programs and helps the Director supervise both administrative and clerical staff (including student workers). Represents the IDEA Student Center at meetings when the Director cannot attend or when so designated.

~Cover letter required for a complete application.

QUALIFICATIONS

• Graduation from college with major work in a related field such as math, science or engineering and four years of related experience in a college-level student support service, preferably in a learning skills service, or an equivalent combination of education and experience; knowledge and abilities essential to the successful performance of the duties assigned to the position.

• Demonstrated knowledge of the theories and practice of counseling, learning, human and career development.

• Knowledge in how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.

• Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy. *Knowledge of current pedagogy, technology, and trends, with demonstrated experience in developing instructional materials, curriculum design, development and implementation; and assessment of academic support programs, classes, and workshops geared to the specific needs of students within the disciplines.

• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.

• Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of students. Demonstrated ability to analyze program and process outcomes in order to design and implement improvements.

• Knowledge and experience in researching, compiling and analyzing data, and generating reports.

• Knowledge of research methodologies and research designs.

• Knowledge of and experience in conflict management and intervention strategies.

• Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.

• Knowledge of University, college, and major requirements, policies and procedures, including policies on handling student records and confidential documents. Knowledge of theories and principles of higher education and student development, with ability to interpret and implement policies and procedures.

• Demonstrated ability to make effective presentations. Effective writing skills in order to formulate and present written material in a logical and comprehensive manner. Excellent English language skills including grammar, spelling and punctuation with the ability to communicate clearly and effectively on the phone or in person with a variety of individuals of diverse cultural and language backgrounds.

• Working knowledge of undergraduate engineering curriculum.

• Ability to independently set priorities and deadlines in order to meet program goals.

• Proficiency in productivity software applications to include all Microsoft Office components as well as basic web development experience

• Strong verbal and written communication skills and the ability to work with a diverse group of people of all levels, including faculty, administrators and students. Excellent oral and written communication skills including tact, diplomacy, and confidentiality, with ability to maintain a calm and professional demeanor while interacting with a variety of individuals and groups at all levels of the university community from diverse socio-economic to cultural/ethnic backgrounds and to maintain confidentiality.

SPECIAL CONDITIONS

• Occasional evenings and weekends may be required.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Cover letter required for a complete application.