Job Description

Payroll Title:
Business & Financial Services
Hiring Salary Range
$53,600.00 - $75,000.00 / Year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
8 hrs/day, Mon-Fri

#117648 HCM Trainer & Client Support Analyst

Extended Review Date: Thu 8/11/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

UCSD Layoff from Career Appointment: Apply by 7/21/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 8/2/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


The incumbent serves as HCM & Client Support Analyst focused on training requirements for the successful deployment and subsequent hypercare of the UCPath initiative at UC San Diego. The incumbent is responsible for developing training curriculum, courseware and tools for instructor-led, workshop, and web-based training for role-based end-users to successfully utilize the PeopleSoft 9.2 HCM platform technology including customized financial and HR modules and other integrated systems.

In consultation with Organizational Change Management (OCM) Team and subject matter experts analyze training materials provided by UCOP and identifies local supplemental materials needing development. Assists in creating role-based competency requirements and content for curriculum guides and other needed collateral. Coordinates training schedule and logistics. Uses advanced technical expertise, professional training, and development concepts and systemwide objectives to determine needs, develop and deliver content in areas of responsibility, and build processes, systems, and metrics to ensure that the overall training program is effective. This position develops and maintains mechanism to track participation to ensure accountability and campus competency. The training audience is the campus, medical center, and health sciences, including academics, staff, and students. The incumbent is integral to the local HCM OCM and Core Project Teams.


  • Five (5) years of demonstrated experience in developing programs and initiatives related to professional development and skill training in the workplace or an equivalent combination of education and experience. Bachelor's degree in a related area and/or equivalent experience/training.

  • Superior writing, editing, and proofreading skills, with demonstrated use of proper English grammar, spelling, punctuation, and sentence construction, and with the ability to effectively apply to various electronic and print formats and audiences such as websites, brochures, and traditional office communications.

  • Thorough knowledge of delivering training programs and other areas of human resources. Demonstrated skill in professional high-quality adult instructional design, development, and delivery.

  • Demonstrated knowledge of adult learning theory and practices. Thorough knowledge of current training programs and trends.

  • Strong skills in conducting needs, assessment, and development of new training courses to meet organizational needs.

  • Thorough knowledge of applying adult learning theories and education methodologies. Understanding of adult learning styles, and the ability to conceptualize, develop and evaluate effective delivery techniques.

  • Demonstrated skill in developing integrated curriculum, considering content, sequence, methodology, and delivery options. Demonstrated skill using course authoring, graphics, and presentation software for developing web-based training. Applied knowledge in identifying and assessing training needs.

  • Thorough knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint. Applied knowledge of presentation software, computer graphics, electronic mail, online calendars, HTML, web editors, web browsers, Windows, spreadsheets, databases, word processors, and color printers.

  • Applied knowledge of analysis of instructional technology needs and system capabilities to meet organizational, departmental, and individual employee requirements, matching appropriate methodology to identified needs.

  • Excellent project management skills, including the ability to set project objectives, determine and address potential barriers identify required resources, identify process steps and milestones and adjust action plans to achieve desired outcomes.

  • Experience working successfully with course and service statistics. Ability to analyze statistical usage data and prepare reports.

  • Strong analytical, verbal, and interpersonal communication skills and strong presentation skills.


Job offer is contingent upon satisfactory clearance based on Background Check results.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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