Front Desk Coordinator- Cancer Services - Per Diem - 123458
#123458 Front Desk Coordinator- Cancer Services - Per DiemExtended Review Date: Thu 8/17/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
This position will remain open until filled.
Under the supervision of the Clinical Operations Supervisor, the Front Desk Coordinator is responsible for a variety of clerical and administrative duties in support of daily patient services within all clinical areas. The scope encompasses greeting patients, check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling for various Cancer Services clinics including, but not limited to, the Multi-Specialty Clinic, BMT, Breast Clinic and Hillcrest Cancer Clinic.
The Front Desk Coordinator conducts registration, insurance, and authorization verification, updating patient demographics, appointment arrival, co-pay collection, printing of appropriate check-in forms, printing of wrist bands, managing/monitoring petty cash (cash drawer), clinic and infusion workqueue review/update, managing and responding to Epic InBasket messages, contacting patients to schedule appointments, documenting via telephone encounters/staff messages via Epic, and working closely with physicians, nurses, staff and other UCSD departments and staff.
Three (3) years of relevant experience working in a large healthcare organization.
Prior scheduling experience.
Proven knowledge of third-party payors, including federal, state, and private health plans.
Experience with patient check-in/check-out and cash handling.
Demonstrated experience with insurance and authorizations.
Possess strong computer skills and be able to work between multiple systems during calls.
Must have excellent customer service skills.
- Oncology experience.
- Epic-Cadence experience.
- Bilingual English/Spanish
- Must be able to work various hours and locations based on business needs; Occasional Overtime/Holiday coverage.
- Work locations including La Jolla, Hillcrest, and Kearny Mesa locations as needed.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $66,879 - $66,879 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $32.03 - $32.03
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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