Front Desk Coordinator - Cancer Services, Per Diem - 119049
As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.
#119049 Front Desk Coordinator - Cancer Services, Per DiemFiling Deadline: Fri 10/7/2022
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
Under the supervision of the Clinical Operations Supervisor, the Front Desk Coordinator is responsible for a variety of clerical and administrative duties in support of daily patient services within all clinical areas. The scope encompasses greeting patients, check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling for various Cancer Services clinics including, but not limited to, the Multi-Specialty Clinic, BMT, Breast Clinic and Hillcrest Cancer Clinic.
The Front Desk Coordinator conducts registration, insurance, and authorization verification, updating patient demographics, appointment arrival, co-pay collection, printing of appropriate check-in forms, printing of wrist bands, managing/monitoring petty cash (cash drawer), clinic and infusion workqueue review/update, managing and responding to Epic InBasket messages, contacting patients to schedule appointments, documenting via telephone encounters/staff messages via Epic, and working closely with physicians, nurses, staff and other UCSD departments and staff.
Three (3) years of relevant experience working in a large healthcare organization.
Prior scheduling experience.
Proven knowledge of third-party payors, including federal, state, and private health plans.
Experience with patient check-in/check-out and cash handling.
Demonstrated experience with insurance and authorizations.
Possess strong computer skills and be able to work between multiple systems during calls.
Must have excellent customer service skills.
- Oncology experience.
- Epic-Cadence experience.
- Bilingual English/Spanish
- Must be able to work various hours and locations based on business needs; Occasional Overtime/Holiday coverage.
- Work locations including La Jolla, Hillcrest, and Kearny Mesa locations as needed.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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