Front Desk Coordinator - 117149
As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.
#117149 Front Desk CoordinatorFiling Deadline: Thu 7/7/2022
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 06/27/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 07/07/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under general supervision, provides administrative support to the UC San Diego Health Eating Disorders Center. Acts as primary resource to answer phones, screen and greet patients and visitors. Responsibilities include but are not limited to: Generating and maintaining databases used in the functioning of the clinic. Creating and maintaining current patient information in Epic. Maintaining provider schedules. Assisting in coordinating purchases and monitoring office supplies, sorting/distributing mail & faxes. Assisting the Insurance team with obtaining proper documentation and collection of co-pays.
Process release of information requests. Performing onboarding and off-boarding of all staff members. Utilizing a thorough knowledge of this organization, independently respond to a variety of requests and disseminate information through excellent interpersonal communications skills, telephone and electronic communications. Initiates and composes correspondence and reports using a variety of protocols. Troubleshoots problems; handles highly confidential matters and materials. Function independently, exercising professional judgment, and maintaining confidential information. Other duties as assigned.
Graduation from high school or a GED; or an equivalent combination of education and experience, and two (2) years of experience performing administrative duties in a professional environment.
Proficient in the following: Word, Excel, and Outlook.
Superb customer service presence.
Highly organized, detail-oriented, skilled on the phone, problem solving, conflict resolution.
Skilled with cash handling.
Strong written and communication skills.
- Bilingual in English and Spanish.
- Healthcare experience.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.