Job Description

Payroll Title:
Hiring Salary Range
$24.76 - $25.77 / Hour
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
8 hrs/day, Mon - Fri, Occasional Overtime

#115216 Financial Aid Counselor 2

Extended Deadline: Fri 5/27/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

This is a 100% Contract position for one (1) year with the possibility of extension or conversion to career status.

Job posting will remain open until a suitable candidate has been identified.


Under the general supervision of the Assistant Director of Financial Aid and Scholarships, the Financial Aid Officer position uses intermediate professional financial aid concepts applied to a limited number of financial aid functions.

The Financial Aid Officer provides information and interpretation of standard policies, procedures, and regulations related to student aid administration. Provides individual counseling on routine aid issues and escalates non-routine issues to the supervisor. Provides alternatives and makes referrals to outside resources as appropriate. Additionally, the Financial Aid Officer determines and recommends adjustments for standard educational costs and/or family contributions used to establish students' financial need to successfully affect the recruitment, retention, and graduation of students.

This is a one (1) year contract position providing backfill support for the Student Information System Enterprise System Renewal (SIS ESR) with a high likelihood for a multiple-year commitment.


  • Bachelor's degree in related area and / or equivalent experience / training.

  • Basic knowledge of policies, regulations, and practices for awarding financial aid. Ability and understanding of the mission of the University and Academic Affairs and the integral role of financial aid in student recruitment and retention.

  • Thorough knowledge of University policies, processes, and procedures.

  • Thorough knowledge of advising and counseling techniques.

  • Ability to apply knowledge of policies to individual situations. Knowledge to independently understand, analyze, and interpret moderately complex financial documents and programs; including the ability to interpret Federal, State and University-wide regulations and to apply these policies to decisions, policy and procedures and convey their intent and requirements in an easily understood language, both orally and in writing.

  • Strong problem identification and critical thinking skills. Skill to solve and foresee unexpected logistical problems and make sound last-minute decisions using past experience and knowledge. Ability to appropriately escalate non-standard issues.

  • Ability to calculate financial aid with attention to detail and accuracy. Ability to learn and understand financial aid eligibility requirements pertaining to academic progress, citizenship eligibility, default and overpayment of federal aid, etc.

  • Good interpersonal skills. Strong written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.

  • Ability to assess processes and recommend improvements.

  • Proficiency with standard office software, internet, and email applications. Proficient knowledge of common University-specific computer application programs.

  • Proven experience using complex databases.


  • Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.

  • Job offer is contingent upon a satisfactory clearance based on background check results.

  • Available to work overtime during peak periods; some domestic travel may be expected.

  • Must be able to withstand the demands of heavy public contact

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Application Instructions

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