Director, Emergency Management - 126375
#126375 Director, Emergency ManagementInitial Review Date: Thu 11/16/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
Special Selection Applicants: Apply by 11/16/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego Health’s Department of Emergency Management and Business Continuity’s mission is to help faculty and staff prevent, mitigate, prepare, respond to, and recover from emergencies that disrupt the normal day-to-day operations of the health system. The department scope covers all health system sites and their faculty, staff, patients and visitors.
The Medical Center Operators’ department is responsible for answering over 700K calls, and over 16K code call activations per year and serves all health system locations.
Reporting to the Senior Director of Environment Health & Safety, Emergency Management, and Medical Center Operators, the Director, Emergency Management plans, supervises, coordinates, and oversees the day-to-day operations of three service lines (Emergency Management, Business Continuity, and Medical Center Operators) and includes activities such as: staff management; coordination of regulatory compliance oversight to include TJC, CDPH, CMS, and Cal-OHSA; emergency response operations in the command center; policy development; adherence to Human Resource and contractual guidelines; and compliance monitoring of all policies, plans, budgets, and deliverables.
* Serves as subject matter expert in the areas of Emergency Management (EM), Business Continuity (BC), and Medical Center Operators, and works with cross-functional teams, key leadership, and technical stakeholders to ensure the goals of the programs are met.
* Ensures all programs and EM/BC staff comply with TJC, CDPH, CMS and other applicable regulatory standards and maintains a state of compliance readiness.
* Actively manages risk, coordinates risk reduction activities for emergency/disaster hazards, mitigates vulnerabilities and hazards to operations, documents efforts and shares actions and results with key stakeholders.
* Provides leadership, strategic direction, and expertise to direct reports, executives, clinical and business leaders, and employees for emergency management efforts in all phases of the emergency management cycle.
* Ensures interoperability and standardization of all Emergency Management & Business Continuity programs for all hospitals, clinics, ambulatory care centers, and business services throughout the organization.
* Develops and manages all service lines policies and procedures to ensure regulatory compliance and programmatic and customer needs are met.
* Manages and guides the organization’s response during actual or potential emergencies using an effective and positive demeanor.
* Manages staff and appropriate budget to achieve program and organizational priorities.
* Identifies program gaps and supports development plans with follow-up to ensure compliance.
* Prepares departmental performance reports by collecting, analyzing, and summarizing data and trends and making recommendations for adjustments across the service lines for programmatic improvements. Reports to be provided to the Senior Director, the Emergency Management Committee, and others as required.
* Actively participates with internal and external partners, task forces, committees, and agencies regarding all three departmental program objectives including those at the hospital, local, regional, state, and federal levels.
- Bachelor’s degree from accredited college or university with a major related to healthcare, public health, public law, safety, or other closely related field.
- Minimum seven years of increasingly responsible supervisory experience overseeing Emergency Management and Business Continuity programs, including personnel management in a healthcare environment.
- Position requires expert clinical understanding and content knowledge to successfully facilitate organization-wide actions to ensure readiness.
- Must have demonstrated expertise in Joint Commission Compliance, HIPAA Compliance, CMS Compliance, Policies and Procedures Management, Personnel Management, Technology Integration, Project and Program Management, and Mass Casualty/Disaster Emergency Management.
- Experience with emergency operations technology solutions including use of virtual emergency operations center, mass notification system, and SharePoint websites.
- Proven ability to lead, manage, and train others while demonstrating calm and effective leadership, and the capability to make decisions amidst stressful emergency response events.
- Expertise in developing, editing, and maintaining EM & BC policies, annexes, and procedures to meet organizational needs and regulatory compliance.
- Ability to foster collaboration, communication, and integration of prioritized actions to support readiness and resilience for complex healthcare system.
- Proven experience actively managing a Hospital Command Center activation and all related activities for complex real events.
- Proven written, verbal, and interpersonal communications skills, including advanced political acumen and skill to communicate with diverse constituencies in a highly political environment.
- FEMA Courses 100, 200, 700, 800.
- Must obtain and maintain a valid California driver’s license.
- Skills and abilities to recognize trends, develop long-range goals, and analyze data of a complex and variable nature.
- Possess skills and abilities to negotiate and resolve conflicts involving diverse views and positions and lead diverse groups working on complex issues to consensus and resolution.
- Demonstrated skill working in programs such as Microsoft Word, Excel, PowerPoint, iShare and Adobe.
- Knowledge of medical center operators including staffing, customer service strategies, code activation management, labor relations requirements, and call management systems.
- FEMA ICS 300 and 400
- Certified Emergency Manager credential (CEM)
- Business Continuity Credential
- Homeland Security Exercise and Evaluation Program (HSEEP) certificate
- Must have the ability to serve in on-call rotation for potential command center activations that include working outside normal business hours (nights and weekends).
- Available to report for duty response as need dictate.
Pay Transparency Act
Annual Full Pay Range: $87,000 - $202,600 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $41.67 - $97.03
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
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