Job Description

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Commensurate with Experience
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As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.

#116348 Director, CAPS Outreach Services

Filing Deadline: Fri 5/27/2022

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy

Special Selection Applicants: Apply by 05/27/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Within UC San Diego Health Student Health and Well-being, Counseling and Psychological Services (CAPS) delivers campus-based mental health services to over 42,000 registered UCSD undergraduate, graduate and professional school students. CAPS multicultural, multidisciplinary, and student-centered staff strives to deliver evidence/trauma informed, community based, and culturally responsive counseling and psychiatric services, preventive population level psycho-educational outreach programming, consultation services, research, and training opportunities.

CAPS services support the academic mission of the University aimed at student retention and success, and works toward the maintenance of an inclusive and healthy living and learning environment for individuals to flourish as they pursue their academic and career goals as well as their personal development and well-being. CAPS is accredited by the International Accreditation of Counseling Services (IACS) and the Post-doctoral Resident Training Program is affiliated with the Association of Psychology Postdoctoral and Internship Centers (APPIC).CAPS is committed to self-examination, peer review, and quality improvement/safety through professional development and the utilization of data, outcome studies, and client experience measurements.

The Outreach Director provides vision and leadership, coordination and oversight of CAPS campus-wide outreach and consultation services, infusion of clinical services with strength based approaches, programming and operations. Uses skills as a seasoned, experienced mental health professional and specialized knowledge of healthcare preventive and early intervention outreach and psycho-education, to develop, implement and monitor the department outreach services and related policies and procedures. Ensures the relevance and quality of these specific programs and services delivered to foster the mental health care of students outside of the clinical realm. As a recognized expert, applies comprehensive knowledge of professional concepts and industry practices to lead complex projects of large size and scope that have critical impact throughout CAPS and the campus community.

Incumbent will assist the CAPS Director in design, implementation, management, and evaluation of early intervention strategies and campus-wide educational outreach towards student retention, academic success, personal development, and flourishing efforts to support the mission of the University and CAPS. Supervise the work of Counseling Psychologists, Licensed Clinical Social Workers and other staff assigned in this area of service delivery, including training and consultation to Health Promotion Services and other units running peer education programs, and Campus Community Center liaisons. Promotes, oversees, and manages psycho-educational outreach, including postvention services to Colleges and Schools, Student Affairs, Academic Affairs Departments, developing and delivering collaborative action plans to deploy mental health initiatives.

Requisite psychological tasks include providing behavioral health services, including but not limited to assessing students with a myriad of conditions, acuity, and severity, as well as academic, vocational, psychosocial and developmental difficulties, performing psycho-diagnostic evaluations and testing as needed, developing treatment plans and interventions, referrals, or other dispositions as indicated; providing individual counseling (focused and intermittent model), couples and family interventions, and group psychotherapy, as well as crisis intervention and management. Training and supervision of clinical staff and postdoctoral residents, as needed.

Consults with director on policies and guidelines, program formulation and quality control, budget development and grant submission. Assists with the administration and management of personnel, fiscal, and material resources. Develops, recommends and/or evaluates policies, procedures, quality assessment, and priorities to improve program operations.


  • A Bachelor’s degree in related area plus seven years of related experience/training, or eleven (11) years of combined experience, education and training,

  • Current, valid and unrestricted California license to practice psychology.

  • Ability to establish priorities, goals and objectives for center. Ability to develop, implement, and evaluate models of university counseling services. Strong decision-making and organizational leadership skills, and ability to meet deadlines in a complex, challenging environment. Knowledge of organizational consulting techniques.

  • Skills associated with program management and evaluation. Demonstrated expertise associated with program development, management, and evaluation. Ability to engage in data analysis and data informed decision making, knowledge of current trends in mental health services in higher education.

  • Advanced knowledge and applied background in behavioral health counseling methods and techniques, crisis intervention, treatment planning and case management. Advanced academic and experiential knowledge of psychotherapeutic process and procedures. Knowledge of scientific inquiry and methods. Ability to deliver full array of direct clinical services including individual, couples, and group counseling and psychotherapy. Ability to conduct psychological tests, perform psych diagnoses, plan, and implement a variety of dispositions for complex cases, including those who are difficult and severely disturbed. Successful collaboration with treatment teams and external constituents. Ability to relate warmly, humanely, sensitively, and empathetically to clients and others.

  • Advanced knowledge and abilities essential to the successful performance of the duties assigned to the position including, but not limited to: advanced knowledge of positive psychology and strength-based approaches, including the literature related to retention, academic success, college age human development, flourishing, empowerment of historically under-represented students, multicultural proficiency, interpersonal neurobiology, and related fields.

  • Strong decision-making and organizational leadership skills. Demonstrated ability to work effectively with student leaders and stakeholders in the campus community, building alliances and promoting student mental health.

  • Proven experience in developing and implementing effective, culturally responsive outreach programs and providing consultation and educative services. Proven ability to work with a diverse population and traditionally underrepresented student groups.

  • Expert ability to use highly developed critical thinking and problem-solving skills to manage multiple levels of information and responsibilities, and to quickly diagnose and resolve extremely complex issues, and to develop and implement timely and effective solutions.

  • Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills. Strong supervisory skills to guide behavioral health providers on treatment methods. Ability to develop and maintain policies and procedures to ensure adherence to the highest clinical standards, applicable state and federal statutes, local health and safety laws and regulations, University risk management policies and professional code of ethics. Highly developed skills and expertise in project management, with demonstrated ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule.

  • Effective interpersonal skills to create and maintain a climate for effective communication and collaborative decision making. Strong interpersonal skills to develop and maintain cooperative working relationships, to create and maintain a climate for effective communication, collaborative decision making, as well as to positively represent CAPS across diverse communities; Ability to work in a highly collaborative manner and interact effectively with both health care professionals and non-professionals regarding mental health concerns, including supervisees and supervisors.

  • Strong verbal and written communication skills. Demonstrated active listening and counseling skills. Cultural proficiency to adjust to settings and diverse individuals and groups, including advocacy and mentoring skills.

  • Advanced knowledge of CAPS policies, procedures and standards for consultation, brief therapy, public relations and marketing, referral resources, risk management and quality improvement.

  • Thorough knowledge of business software, specialized applications and systems used in behavioral health centers/clinics. Knowledge of business software, specialized applications and EHR systems used in behavioral health centers/clinics. Demonstrated experience and competency with standard business equipment, computer technologies and a variety of software including system and networking software, Microsoft Office suite, email and a variety of web-based programs and browsers, with the willingness and ability to update and increase skills as needed to meet the goals of the unit and the division. Demonstrated experience in using electronic medical records and understanding of medical record management.

  • Knowledge of applicable federal, state and local laws, rules and regulations. Ability to apply policy knowledge to suggest improvements to potential regulatory issues. Ability to use discretion, maintain utmost confidentiality and comply with all requirements in use of computer systems and access to any and all patient, student, employee and University data, in electronic and hard copy formats, in compliance with University, state and federal guidelines, including, but not limited to Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).

  • At all times, demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others. All staff members are required to uphold the UCSD Principles of Community and to promote a positive and collaborative team environment. Ability to adhere to and practice the mandatory University Core Values & Safety Standards of performance.

  • Knowledge of fiscal/budget processes. Ability to manage HR and fiscal resources effectively. Working knowledge of human resources management practices and policies. Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills. Advanced abilities toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

  • Demonstrated understanding and contribution to implementation of departmental and institutional goals for achieving non-discrimination and creating respectful, inclusive, equitable and fair environment that is supportive of diversity. Provide interventions that reflect multicultural competence. Experience providing administrative and clinical supervision, including training, support, communication of expectations, evaluation, and applying HR policies and procedures and bargaining units agreements towards enforcement, and executing remedial plans towards termination, when needed.

  • Complete and pass test/quiz for all required training assigned by UCOP, UCSD, CAPS and SHW on a timely basis.

  • As appropriate, submit incident reports into the UCSD SHW Incident Report System, RL Datix or current system in use, to report near-misses, process problems or patient or employee injury events. Attend required trainings and refreshers for use and proper steps to follow.


  • PhD or PsyD from an accredited program in clinical or counseling psychology, plus minimum of three (3) years licensed experience as a professional Psychologist.
  • Demonstrated ability to practice Psychology in the State of California by evidence of a current unrestricted license.
  • Current UCSD CAPS employee.


  • Employment is subject to a criminal background check and pre-employment physical.
  • Must be available evenings and weekends for after-hours emergency coverage, as needed.
  • Knowledge of local area mental health resources, for community referrals and collaborative care.
  • This position is a mandated reporter of known or suspected child abuse or neglect, according to the California law, Child Abuse and Neglect Reporting Act (CANRA).
  • Flu vaccination are required annually.
  • COVID vaccination or approved exemption required.
  • Occasional travel may be required.
  • Must have access to reliable transportation to travel to off-site meetings and events.
  • Ability to telecommute for work, if/when needed and operationally feasible, as determined by department.
  • Job descriptions are reviewed periodically and may be revised, if deemed necessary.
  • This job description is not intended to be all-inclusive. Employee may perform other related duties commensurate with the level and scope of this position as required to meet the ongoing needs of SHW and CAPS.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

UC San Diego Health System is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

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