DESCRIPTION

Under the general direction of the Associate Vice Chancellor for Enrollment Management, the Director of Student Outreach and Engagement supports advocacy, education, and reporting for higher education pipeline-building, and ensures coordination of a wide array of outreach activities and initiatives across multiple UC San Diego stakeholders. This position will work closely with multiple "campus partners," including the leadership of EM Admissions and Financial Aid as well as the divisions of Extended Studies; Equity, Diversity, and Inclusion; Student Affairs; and the Center for Research on Educational Equity, Assessment & Teaching Excellence (CREATE).

The position supports the work of the AVC-EM’s role as Chief Outreach Officer for UC San Diego, assuring strong programs/projects coordination and communication among campus partners, and also facilitates the maintenance and strategic expansion of external relationships with local community college, Cal State system, and K-12 entities and community-based organizations (CBOs). The DSOE ensures the campus’s successful involvement in grant opportunities including the SAPEP portfolio and other long- and short-term grant funding initiatives and contributes to UC San Diego being seen as a collaborative, supportive partner with our outreach counterparts throughout the San Diego-Imperial County region.

Viewed broadly, success in this role includes continuous improvement in the university’s internal partnership and communications among pipeline programs, effective collection and sharing of data on outcomes and impact, and a deepened presence in the communities and schools that serve our future students. May represent the AVC-EM or other leadership in discussing a potential new outreach program with a school district; work with Financial Aid and Cal-SOAP colleagues on growing a financial literacy initiative; or lead a study on the success of a community college pilot advising initiative.

This position will play a tangible role in triangulating the success and coordination of many areas of the UC San Diego campus; most importantly, success in this position will mean making a very real difference in outcomes for area students in their trajectory toward higher education, whether with UC San Diego or elsewhere. UC San Diego takes a Collective Impact approach to achieve ambitious goals across a wide array of units, versus overly compartmentalizing and separating related efforts. This approach is at the heart of the impetus for this position, and its funding.

The DSOE primarily deals with programs and proposals with broad impact across the function, research initiative, program and/or organization. Uses advanced operational concepts and objectives to resolve highly complex issues. Regularly works on issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Develops and oversees the implementation of new programs and processes.

A supplementary position overview will be available at: https://enrollmentmanagement.ucsd.edu/about/careers.html

QUALIFICATIONS

• Bachelor's degree in related area seven or more years of equivalent experience in at least one administrative arena related to college-going outreach: admission, financial aid, college counseling, or student retention and success, and working on either the higher education or K-12 side. Advanced degree preferred.

• Advanced and comprehensive knowledge of college readiness, admissions, and financial aid concepts, both generally across higher education, and specifically for the UC system.

• Advanced knowledge and experience working with a diverse student population

• Advanced ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions.

• Advanced ability to design effective materials for outreach and education. Demonstrated ability to organize, plan and implement information, outreach, and recruitment programs for students, counselors, parents, schools, community colleges, and community organizations.

• Advanced knowledge of common organizational- or research-specific and other computer application programs. Proven knowledge and ability to develop and use a computerized database of information to assist in the development and assessment of all program activities.

• Excellent interpersonal and communication skills (oral and written) to interact tactfully and diplomatically, yet assertively, with all segments of the campus and community in one-on-one and group situations. Skill to resolve conflict situations and to recognize politically sensitive situations.

• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing. Ability to interact effectively with a diverse group of staff on campus, and off-campus counselors, administrators, multicultural and non-traditional populations.

• Advanced project management skills. Advanced knowledge of project management including program design, implementation, and evaluation.

• Ability to use discretion and maintain all confidentiality.

• Ability to multi-task with demanding timeframes. Ability to prioritize, organize, assess, and coordinate programs and activities with other staff, departments and organizations to meet multiple deadlines and goals.

• Advanced knowledge of applicable policy analysis techniques.

• Advanced analytical / problem-solving skills. Demonstrated experience in managerial and administrative practices and principles; strong and creative organization, analytic, and decision-making/problem-solving skills. Ability to develop innovative approaches, techniques and procedures to provide more efficient and responsive services.

• Strong working knowledge of Microsoft Office applications, including Word, Excel, Access, Outlook, Adobe Acrobat and PowerPoint. Working knowledge of social media.

• Experience in budget projections, management, report preparation, grant writing, and presentations to funding sources.

• Proven ability to write clearly, analyze and evaluate data, and report analysis clearly and succinctly.

• Ability to work independently and make sound independent judgments.

• Demonstrated ability to provide leadership in creating a climate of trust and respect and in aligning strategic initiatives and operational goals with the mission, values and business needs of the institution.

SPECIAL CONDITIONS

• Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Must have a valid driver's license and auto-insurance at required limits of the University.

• Available to work evenings/weekends during peak periods; some domestic travel may be expected.

• Position includes substantial domestic travel. Must be able to obtain and maintain a valid passport and/or REAL ID.

• The ideal candidate must be committed to the principles of access and diversity at a public institution of higher education.

• A complete application will include a resume, cover letter, and Contributions to Diversity response. Contributions to Diversity Statements guidance:https://facultydiversity.ucsd.edu/recruitment/contributions-to-diversity.html